Production Operations & Infrastructure Lead (Trading Systems)

FACTORS PLATFORM PTE. LTD.; Singapore; In loco; SGD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

FACTORS PLATFORM PTE. LTD. in Singapore is seeking an experienced Infrastructure Engineer to own the reliability of production trading systems and the underlying infrastructure.

You will collaborate with traders, developers, clients, SGX colocation operations and vendors to resolve issues quickly and implement safe changes. The role covers server, network and application support across SGX colocation, Azure and client premises, with responsibilities spanning incident handling, deployment

Competenze

• At least 5 years' experience supporting production systems, including incident investigation and release coordination.
• Hands-on experience with servers, operating systems, networking, connectivity and monitoring tools.
• Experience with colocation or data centre operations, including physical installation and cabling.
• Experience supporting electronic trading systems, such as order routing, market data or execution platforms.
• Ability to test trading workflows and explain technical issues clearly to traders, developers and vendors.

Mansioni

• Production operations: Run system health checks and monitor availability, alerts and performance.
• Respond to issues reported by traders: assess impact, work with developers, and coordinate resolution and service validation.
• Maintain incident records, runbooks, escalation procedures and follow-up actions.
• Infrastructure management: Set up, maintain, tune and monitor servers, operating systems, networks, storage, internet connectivity and alerting across SGX colocation, Azure and client premises.
• Coordinate SGX colocation equipment installation, cross-connects, circuits, connectivity testing, and physical or network handoffs.
• Troubleshoot colocation and connectivity issues, working with SGX colocation operations, network providers, vendors, clients and internal teams through to resolution.
• Maintain network diagrams, circuit records and vendor contacts. Support capacity planning, security, backup and recovery.
• Release quality and delivery: Coordinate functional and non-functional work across in-house and vendor developers using practical Agile practices.
• Reproduce issues and test fixes from a trader's point of view, including replaying relevant scenarios before and after changes.
• Coordinate deployments, rollback plans and post-deployment checks. Keep change logs and documentation up to date.
• Protocol migration and industry testing: Plan and run testing for the migration to ITCH protocl, including connectivity, certification and regression testing.
• Represent the firm in exchange and industry test sessions, and coordinate fixes with developers and vendors.
• Plan and support cut-over and rollback for migration releases.

Conoscenze

Production support

Incident investigation

Server administration

Networking

Colocation operations

Electronic trading systems

Trading workflow testing

Go services reading

Azure

Descrizione del lavoro

ROLE PURPOSE

You will own the reliability of our production trading systems and the infrastructure they run on. You will work closely with traders, our in-house and vendor developers, clients, SGX colocation operations and service providers to resolve issues quickly and deliver changes safely.

OUR ENVIRONMENT

Distributed, message-based architecture with services written mainly in Go.

Desktop trading applications built on Electron.

Infrastructure across SGX colocation, Microsoft Azure and client premises.

KEY PROJECTS IN YOUR FIRST 12 MONTHS

• Build out our new SGX colocation rack: equipment installation, fiber cross-connects, connectivity testing and go-live, using a newly completed leased line from our key client office.
• Lead the infrastructure and testing side of our migration to ITCH, including industry test sessions and production cut-over.

KEY RESPONSIBILITIES

• Production operations
  • Run system health checks and monitor availability, alerts and performance.
  • Respond to issues reported by traders: assess impact, work with developers, and coordinate resolution and service validation.
  • Maintain incident records, runbooks, escalation procedures and follow-up actions.
• Infrastructure management
  • Set up, maintain, tune and monitor servers, operating systems, networks, storage, internet connectivity and alerting across SGX colocation, Azure and client premises.
  • Coordinate SGX colocation equipment installation, cross-connects, circuits, connectivity testing, and physical or network handoffs.
  • Troubleshoot colocation and connectivity issues, working with SGX colocation operations, network providers, vendors, clients and internal teams through to resolution.
  • Maintain network diagrams, circuit records and vendor contacts. Support capacity planning, security, backup and recovery.
• Release quality and delivery
  • Coordinate functional and non-functional work across in-house and vendor developers using practical Agile practices.
  • Reproduce issues and test fixes from a trader's point of view, including replaying relevant scenarios before and after changes.
  • Coordinate deployments, rollback plans and post-deployment checks. Keep change logs and documentation up to date.
• Protocol migration and industry testing
  • Plan and run testing for the migration to ITCH protocl, including connectivity, certification and regression testing.
  • Represent the firm in exchange and industry test sessions, and coordinate fixes with developers and vendors.
  • Plan and support cut-over and rollback for migration releases.

REQUIREMENTS

• At least 5 years' experience supporting production systems, including incident investigation and release coordination.
• Hands-on experience with servers, operating systems, networking, connectivity and monitoring tools.
• Experience with colocation or data centre operations, including physical installation and cabling.
• Experience supporting electronic trading systems, such as order routing, market data or execution platforms.
• Ability to test trading workflows and explain technical issues clearly to traders, developers and vendors.- Comfortable working independently in a small team and owning outcomes end to end.

GOOD TO HAVE

• Experience with SGX colocation or SGX connectivity.
• Experience with FIX or exchange-native trading protocols.
• Experience operating message-based or pub/sub systems (e.g. message queues, event streaming).
• Ability to read and debug Go services, including logs, builds and deployments.
• Experience supporting Electron or other desktop applications on trader workstations.
• Experience with low-latency networking or market data distribution.
• Experience with Microsoft Azure.
• Experience with a previous exchange protocol migration.