Product & Tech Consultant - Elevate Customer Experience

sonyglobal; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

Medical and group insurance coverage

Monthly performance incentives

AWS and variable bonus

Staff purchase rates

Corporate social responsibility time‑o

Milestone gifts

Wellness activities

Curated training programmes

Job summary

Sony in Singapore is seeking enthusiastic, customer-focused individuals to join our retail team as Retail Sales Consultant on an annual contract. You will receive comprehensive training to build product knowledge and foster strong customer relationships.

Join a dynamic environment where you engage customers, demonstrate products, and contribute to store presentation while working towards sales targets and KPI goals, with attractive incentives and staff benefits.

Qualifications

• A genuine interest in or knowledge of consumer electronics.
• Strong communication skills.
• A positive and enthusiastic demeanor that can engage and excite customers about Sony's products.
• A willingness to learn independently or through others.

Responsibilities

• Engage with customers to provide a welcoming and informative shopping experience.
• Promote and demonstrate products to enhance customer understanding and drive sales.
• Maintain knowledge of product features, benefits, and promotions to answer customer inquiries effectively.
• Collaborate with the retail team to execute visual merchandising standards and maintain store appearance.
• Collect and relay customer feedback to management to help improve service and product offerings.
• Meet and exceed sales targets and KPIs as set by management.

Skills

Customer service

Communication

Product knowledge

Team collaboration

Job description

Sony in Singapore is seeking enthusiastic, customer-focused individuals to join our retail team as Retail Sales Consultant on an annual contract. You will receive comprehensive training to build product knowledge and foster strong customer relationships.

Join a dynamic environment where you engage customers, demonstrate products, and contribute to store presentation while working towards sales targets and KPI goals, with attractive incentives and staff benefits.