Product Operations Specialist Project Intern (Creative) - 2026 Start

TikTok; Singapore; On-site; SGD 10,000 - 15,000; Part time

Job summary

TikTok is offering a Project Intern position within its One Monetization Product Design team in Singapore. You will contribute to short-term projects, gain hands-on experience, and work with Sales, Product, and Engineering to improve creator tools and dashboards.

The role emphasizes data-driven collaboration, process optimization, and opportunities to learn about monetization workflows in a fast-paced environment.

Qualifications

• Pursuing a Bachelor's degree; preferred fields include Marketing, Advertising, Data Science, Computer Science.
• Proficiency in Excel and basic SQL skills for data extraction, cleaning, and analysis.
• Ability to use English as a working language for cross-border business needs.
• Strong communication, collaboration, and sense of ownership; eager to learn in a fast-paced environment.

Responsibilities

• Support Creator Platform Operations & Adoption and partner with Sales to drive adoption of creator features.
• Develop adoption strategies and training materials for clients (brands and agencies) based on business objectives.
• Apply basic data analysis to track monetization performance across creators and agencies and produce insights.
• Assist in cross-functional product iteration by translating operational needs into product features and data capabilities.
• Support issue diagnosis with technical teams and help drive resolutions including data discrepancies and payment-related issues.
• Explore AI and emerging technologies in operations and pilot implementations.

Skills

Excel

SQL basics

English proficiency

Communication

Education

Bachelor's degree (pursuing)

Tools

SQL

Job description

Responsibilities

Team Introduction

The TTO (TikTok One) Monetization Product Design team focuses on helping brands and agencies achieve efficient and sustainable business growth through short-form video, creator partnerships, and other product capabilities.

Our Goal Is To:

• Make it easier for clients to reach their audiences and unlock their brand potential;
• Simplify complex advertising and creator operations through effective product and tool design;
• Inspire clients to explore new possibilities and create value together with the global short-form video ecosystem.

As a Project Intern, you will contribute to impactful short-term projects and gain hands‑on experience in a fast‑paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real‑world challenges, and explore your career interests.

Responsibilities

• Creator Platform Operations & Adoption
• Support the day‑to‑day operations of the global short‑form video creator platform and partner with Sales teams to drive the adoption of creator product features.
• Develop creator product adoption strategies and training materials for clients, including brands and agencies, based on business objectives. Materials may include product guides, user manuals, best practices, and case studies.
• Apply basic data analysis skills to track monetization performance across creators and agencies, and produce operational analyses and actionable insights.
• Support the optimization of creator segmentation and operational frameworks, including segmentation strategies, benefit allocation, and operational adjustments, to improve overall platform efficiency and performance.
• Cross‑functional Collaboration & Product Iteration
• Partner with Product and Engineering teams to collect, consolidate, and structure business requirements from Sales, clients, creators, and other stakeholders, such as improvements to creator selection tools and data dashboards.
• Participate in requirement assessment and solution discussions, and help drive implementation on the product side by translating operational needs into actionable product features and data capabilities.
• Support the diagnosis of issues encountered by clients and creators, coordinate with technical teams on troubleshooting, and drive solutions to resolution, including payment failures, data discrepancies, and permission‑related issues.
• Process Optimization & Operational Efficiency
• Identify pain points in existing workflows, such as client complaint handling and internal collaboration processes, and support the review and mapping of current processes.
• Participate in designing standardized processes and tool‑based solutions to improve cross‑functional efficiency and customer experience.
• Explore the application of AI and other emerging technologies in operational scenarios, such as automated creator matching, AI‑powered customer support, and automated rule validation. Develop feasible solutions and support pilot implementation.

Qualifications

Minimum Qualification(s)

• Currently pursuing a Bachelor's degree in any discipline. Marketing, Advertising, Data Science, Computer Science, or related fields are preferred.
• Proficiency in Excel and basic SQL skills, with the ability to independently perform basic data extraction, cleaning, and analysis.
• Ability to use English as a working language, including reading English documentation and supporting cross-border business needs.
• Strong communication, collaboration, and sense of ownership, with a willingness to learn and continuously develop in a fast‑paced, cross‑functional environment.

Preferred Qualification(s)

• Strong interest in short‑form video, creator marketing, and digital advertising. Candidates with any of the following experience are preferred:
• Internship experience with a short‑form video platform, digital advertising company, or advertising agency;
• Hands‑on experience independently managing a short‑form video or social media account, with relevant data or case studies to demonstrate results.
• Experience communicating with international teams or clients is a plus.

Job Information

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an \"Always Day 1\" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.