Product Ops Lead for GeBIZ X Platform

GovTech Singapore; Singapore; Vor Ort; SGD 50.000 - 75.000; Vollzeit

Zusammenfassung

GovTech Singapore is seeking a Product Operations Specialist to enhance the GeBIZ X product. The role involves collaborating with various teams to ensure operational excellence and improving user outcomes through data-driven strategies.

Ideal candidates should have a degree in IT, 3 years of relevant experience, and must obtain Ivalua Level 3 certification within 6 months. The role offers a diverse and inclusive environment focused on continuous learning and improvement.

This position is a 2-year fixed-term contract based in Singapore.

Qualifikationen

• At least 3 years of experience in product operations or project management in IT.
• Experience with Agile environments and relevant certifications are advantageous.
• Must obtain Ivalua Level 3 certification within 6 months of appointment.

Aufgaben

• Support delivery, operations, and continuous improvement of the GeBIZ X product.
• Map user journeys and identify integration dependencies.
• Drive user support strategies to enhance satisfaction.

Kenntnisse

Analytical thinking

Communication skills

Collaboration

Understanding of APIs

SQL proficiency

Ausbildung

Diploma or Bachelor’s degree in Information Technology or Computer Science

Tools

Ivalua

JIRA

Confluence

Jobbeschreibung

GovTech Singapore is seeking a Product Operations Specialist to enhance the GeBIZ X product. The role involves collaborating with various teams to ensure operational excellence and improving user outcomes through data-driven strategies.

Ideal candidates should have a degree in IT, 3 years of relevant experience, and must obtain Ivalua Level 3 certification within 6 months. The role offers a diverse and inclusive environment focused on continuous learning and improvement.

This position is a 2-year fixed-term contract based in Singapore.