Product Operations Executive

Augmentus Robotics; Singapore; On-site; SGD 45,000 - 78,000; Full time

Job summary

Augmentus Robotics is seeking a detail‑oriented documentation and QA specialist for a 6‑month fixed‑term, full‑time, onsite role in Singapore. You will maintain our product documentation, verify builds, run quality checks, and report gaps from a customer perspective.

Responsibilities include updating user guides, drafting pages, running bug reports, testing releases on robot cells, organizing media assets, and ensuring consistency with the current build.

Qualifications

• Degree in engineering, information systems, design or AI-related field.
• 0–3 years experience in documentation, QA, product support, or similar.
• Strong written English for customer docs and bug reports.
• Eye for detail and ability to verify against source.
• Comfort with Git, command line, and reading docs before asking questions.
• Ownership mindset with ability to manage a backlog with light supervision.
• Nice to have hands-on AI coding agents experience and Jira/Confluence familiarity.

Responsibilities

• Documentation & Product Content - keep user guides accurate across releases.
• Quality Assurance & Bug Reporting - file clear bug reports with steps.
• Media & Asset Operations - catalogue video/image assets and publish.
• Process & Tooling - follow Claude Code workflows and ensure output quality.

Skills

Documentation

Quality Assurance

Product support

Technical writing

Bug reporting

Education

Degree in Mechanical Engineering

Degree in Information Systems

Degree in AI/Media

Tools

Git

Command line

Jira

Confluence

Excel

PowerPoint

Word

Job description

A 6-month contract role, full-time and onsite in Singapore, with the potential to convert to a permanent position. You will keep our product documentation true to the build, exercise releases the way a customer would, and keep the media and assets around the product current.

• Documentation & Product Content
• Keep user guide content accurate as the product evolves across releases and features.Draft and update pages, and replace screenshots that no longer match the current build.Run quality checks against documentation standards, and flag gaps, outdated steps, and inconsistencies.Verify every change against the current build before it is published.
• Quality Assurance & Bug Reporting
• Exercise the product and website from a customer's perspective to surface regressions.File bug reports with clear reproduction steps, expected versus actual behaviour, environment, and evidence.Perform hands-on testing of releases, including on robot cells and hardware setups where relevant.Verify fixes from a clean state and close the loop with the engineering team.
• Media & Asset Operations
• Triage raw footage for usability and standardise to house specification without modifying originals.Catalogue video and image assets so the library stays searchable as it grows.Run video production pipelines under review.
• Process & Tooling
• Operate the team's existing Claude Code workflows for documentation, cataloguing, and media production.Verify tool and agent output against source before it reaches a customer — these workflows produce confident output that is sometimes wrong.Maintain house conventions for naming, versioning, and asset structure.Take on publishing rights progressively as judgement is demonstrated, against written criteria.

Requirements

• Degree in Engineering (Mechanical, Mechatronics), Information Systems, Business, Design & AI, Information Engineering & Media.
• 0–3 years experience in documentation, QA, product support, or a similar role. Recent graduates welcome.
• Strong written English, for both customer-facing documentation and engineering bug reports.
• Eye for detail — you verify things against the source rather than trusting what a tool reports.
• Comfortable with Git and the command line, and willing to read documentation before asking.
• Ownership mindset; able to work a backlog with light supervision.
• Good to have
• Hands-on experience with AI coding agents (Claude Code, Cursor, or similar).
• High proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Technical writing, QA, or product support experience.
• Robotics, industrial automation, or manufacturing exposure.
• Jira and Confluence.

Contract terms

• 6-month fixed-term contract, full-time, onsite in Singapore.
• Conversion to a permanent role is subject to headcount and performance.
• Applicants must already be eligible to work in Singapore. We are unable to sponsor.