Product Operations Manager, Affiliate & Creator - TikTok Local Services

TikTok Pte. Ltd.; Singapore; Presencial; SGD 90.000 - 130.000; Jornada completa

Descripción de la vacante

TikTok Pte. Ltd. is seeking a proactive Product Operations professional to lead the GTM strategy for Local Services Affiliate features. You will coordinate with creators, MCN agencies, merchants, and cross-functional teams to ensure market-ready roadmaps and measurable adoption.

In this fast-paced role, you will monitor industry trends, produce actionable insights, and standardize best practices to drive efficiency and business impact across global teams.

Formación

• Bachelor's degree or equivalent practical experience.
• 2+ years of experience in product operations, platform matchmaking, or a related field within the internet industry.
• Excellent communication, cross-functional coordination, and project management skills.
• A highly self-driven professional with a strong sense of responsibility, empathy, and the ability to thrive in a fast-paced environment.

Responsabilidades

• Lead the end-to-end Go-To-Market strategy and execution for new TikTok Local Services Affiliate product features.
• Drive market awareness and feature adoption, and collaborate closely with R&D teams to iterate and optimize the product.
• Act as the critical bridge between business stakeholders and product teams.
• Deeply understand and synthesize requirements from creators, MCN agencies, and merchants, ensuring product roadmaps align with business goals.
• Monitor industry trends and competitive landscapes.
• Regularly produce market analysis and actionable insights to support strategic product planning and business decisions.
• Develop, document, and standardize operational methodologies, best practices, and benchmark case studies to empower internal and external stakeholders and improve collaboration efficiency.
• Manage complex, cross-functional projects involving creators, Business Development (BD), and Product teams, ensuring the high-quality delivery of key objectives.

Conocimientos

Excellent communication

Cross-functional coordination

Project management

Self-driven

Empathy

Educación

Bachelor's degree or equivalent practical experience

Descripción del empleo

Responsibilities

Team Introduction With the mission of \"Inspiring New Life and Helping

Good Business\", Local Service is committed to becoming the most trusted local service platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative. At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Job Description

• Lead the end-to-end

Go-To-Market (GTM) strategy and execution for new TikTok Local Services Affiliate product features. Drive market awareness and feature adoption, and collaborate closely with R&D teams to continuously iterate and optimize the product.

• Act as the critical bridge between business stakeholders and product teams.

Deeply understand and synthesize requirements from creators, MCN agencies, and merchants, ensuring product roadmaps align seamlessly with business goals.

• Monitor industry trends and competitive landscapes.

Regularly produce market analysis and actionable insights to support strategic product planning and business decisions.

• Develop, document, and standardize operational methodologies, best practices, and benchmark case studies to empower internal and external stakeholders and improve collaboration efficiency.
• Manage complex, cross-functional projects involving creators, Business Development (BD), and Product teams, ensuring the high-quality delivery of key objectives.

Qualifications

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 2+ years of experience in product operations, platform matchmaking, or a related field within the internet industry.
• Excellent communication, cross-functional coordination, and project management skills.
• A highly self-driven professional with a strong sense of responsibility, empathy, and the ability to thrive in a fast-paced environment.

Preferred Qualifications

• Direct experience in creator-merchant matchmaking platforms or affiliate product operations.
• Exceptional business logic and market acumen, with a proven track record in operating transaction-driven (e-commerce/O2O) products.
• Experience working in a cross-cultural and highly matrixed global organization.