Key Account Manager - Singapore Business Development - 1-year contract

Shopee; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Shopee in Singapore is seeking a proactive Key Account Manager to manage top clients across various categories. You will analyze performance data, collaborate with marketing and operations, and drive growth through campaigns and strategic initiatives.

The role emphasizes strong communication, teamwork, and a results-driven mindset to optimise category and account performance across the platform.

Qualifications

• Bachelor's degree in any field.
• Relevant account management experience will be a plus.
• Experience in e-commerce industry is preferred.
• Good communication capability and enjoy client-facing work.
• Good analytical skills.
• A goal getter and a good team player, not afraid to take on challenges.

Responsibilities

• In charge of a set of key accounts to groom their performance on Shopee.
• Analyze accounts' performance and operation metrics to provide solutions to optimize accounts' performance.
• Work with accounts to execute campaign and sales strategies to achieve category and accounts' ambitions.
• Collaborate with internal teams including marketing, revenue, and operations to ensure executions are completed successfully.
• Engage accounts to participate in Shopee campaigns and deliver campaign targets.
• Work with category managers to define, implement and execute growth strategy.
• Lead in-team projects to set up improvement processes and execute new initiatives.

Skills

Account management

Analytical skills

Communication skills

Team player

Goal-oriented

Education

Bachelor's degree

Job description

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee's buyers with a wide variety of product listings at the best prices.

About the Team:

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee's buyers with a wide variety of product listings at the best prices.

As a Key Account Manager, you will be allocated to a specific category such as Electronics, Fashion, FMCG, Lifestyle & Social. The exact category you will focus on will be determined prior to your joining, based on knowledge and experience after assessment with the Hiring Teams.

Job Description:

• In charge of a set of key accounts to groom their performance on Shopee
• Analyse accounts' performance and operation metrics to provide solutions to optimise accounts' performance
• Work with accounts to execute campaign and sales strategies to achieve category and accounts' ambitions
• Work closely with internal teams including marketing, revenue, and operations teams, to ensure all executions are completed successfully
• Engage accounts to participate in Shopee campaigns and work with them to execute and deliver campaign targets
• Work with category managers to define, implement and execute growth strategy
• Lead in-team projects to set up improvement processes and execute new initiatives

Requirements:

• Bachelor's degree in any field.
• Relevant account management and category management experience will be a plus
• Experience in e-commerce industry is preferred
• Good communication capability and enjoy client-facing work
• Good analytical skills
• A goal getter and a good team player, not afraid to take on challenges