Product Manager, Unified Communications

Ingram Micro; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

Ingram Micro is seeking a Product Manager to lead the UC portfolio, shaping strategy, pricing, and lifecycle management. You will oversee catalogues, SKU integrity, and inventory planning to support commercial readiness and strong execution. Collaborate with vendors and cross-functional teams to drive growth and customer value.

You will develop GTM plans, create compelling product positioning, and enable sales with training and demos, ensuring alignment with revenue targets and industry trends.

Qualifications

• Bachelor's degree in Business, IT, Telecommunications, Engineering, or related field.
• 3-5 years of experience in product management or unified communications.
• Strong understanding of unified communications, voice, and collaboration technologies.
• Excellent communication and presentation abilities.

Responsibilities

• Define product strategy, roadmap, pricing, and lifecycle management for UC portfolio.
• Oversee catalogues, SKU management, inventory planning, and order fulfilment.
• Identify market opportunities through analysis and customer engagement.
• Develop go-to-market plans, product positioning, and sales enablement.
• Monitor performance, financial metrics, and market trends; drive improvements.
• Build relationships with vendors and partners to support objectives.
• Collaborate with sales, solution architects and others for delivery.
• Prepare product trainings, demos, and enablement sessions.

Skills

Product management

Communication skills

Analytical skills

Vendor/partner management

Education

Bachelor's Degree in Business/IT/Engineering related field

Job description

It’s fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

Responsibilities:

• Manage the Unified Communications (UC) product portfolio, including product strategy, roadmap, pricing, and lifecycle management.
• Oversee product catalogues, SKU management, inventory planning, and order fulfilment to ensure operational accuracy, commercial readiness, and optimal inventory utilisation.
• Identify market opportunities through customer engagement, market analysis, and competitive research to drive portfolio growth and innovation.
• Develop and execute go-to-market plans, product positioning, and sales enablement initiatives to achieve revenue and profitability targets.
• Monitor product performance, financial metrics, and market trends, and drive continuous improvements to maximize adoption, customer value, and commercial success.
• Build and manage strategic relationships with technology vendors, partners, and stakeholders to support product development and business objectives.
• Cross collaboration with vendor, sales, solution architects and more to ensure successful product delivery, customer satisfaction, and business performance.
• Prepare and conduct product training, demos and enablement sessions for internal and external stakeholders as required.

Requirements:

• Bachelor's Degree in Business, Information Technology, Telecommunications, Engineering, or related field.
• 3-5 years of experience in product management, unified communications, telecommunications or ICT.
• Strong understanding of unified communications, voice, collaboration, and communication technologies.
• Proven track record of managing product portfolios and driving business growth.
• Experience developing product strategies and managing vendor/customer partnerships.
• Excellent communication and presentation abilities.
• Strong analytical and organizational skills.
• Candidates with less experience may also be considered for the Product Executive or Senior Product Executive level, depending on relevant experience and overall suitability for the role.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey!

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What’s in it for you?

Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else.

Let’s shape tomorrow.