Product Manager, eCommerce Growth

Castlery; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Castlery, a furniture brand rethinking real-life living, seeks a Product Manager in Singapore to own acquisition and retention platforms. You will ship AI-powered tools with business teams, coach junior colleagues, and maintain release standards while aligning with company goals.

You’ll drive data-informed decisions, define success metrics, and coordinate cross-functional teams to deliver high-impact features that connect online and showroom experiences.

Qualifications

• Proven product management experience in ecommerce/retail.
• Hands-on across acquisition and/or retention with data-driven mindset.
• Experience owning third-party SaaS systems and integrations.
• AI-native practitioner using tooling to accelerate delivery.
• Degree related to CS/IT/business/finance/economics or similar.

Responsibilities

• Own the acquisition product surface to drive revenue-linked growth.
• Own the retention product surface to grow repeat purchases and CLV.
• Ship AI-powered tools with business teams delivering in days, not months.
• Coach and support team members and business users on release standards.
• Gather, document, and prioritise requirements from stakeholders and insights.
• Attach revenue or efficiency estimates to initiatives at scoping for data-driven prioritisation.
• Coordinate internal and external teams to deliver high-impact features on time.
• Define product visions, success metrics, and run experiments for growth.
• Enhance omni-channel journeys connecting online and showroom experiences.
• Lead with action and provide regular stakeholder updates.

Skills

Product management

Ecommerce experience

AI tooling

Leadership

Education

Relevant degree

Tools

CRM

MarTech tools

CDP

Third-party SaaS

Job description

We’re rethinking homes for how people really live, and we’re looking for a Product Manager to join our team to help shape the future of living - one thoughtful detail at a time.

From the first ad impression through to the repeat purchase, you will play a critical role in how we acquire customers and keep them. This role owns many of the products behind both ends of that journey: our acquisition and retention stacks. In an e-commerce-heavy, AI-era environment, that means translating business goals into clear requirements, shipping fast, and quantifying impact – while keeping our platforms fast, reliable, and scalable.

This is a player-coach role: you’ll own and deliver products hands-on, and mentor junior colleagues while upholding our release standards.

What you’ll be doing:

• Own the acquisition product surface – driving measurable, revenue-linked growth.
• Own the retention product surface – to grow repeat purchase and customer lifetime value.
• Deliver on two tracks: the traditional PM-to-engineering flow for complex platforms, and building lightweight, AI-powered tools directly with business teams that ship in days, not months. Hands-on AI experimentation is expected, not optional.
• Coach and support other team members and business users – developing skills, ensuring alignment with company goals and release standards.
• Gather, document, and prioritise requirements from stakeholders and customer insights; keep documentation concise, organised, and decision-ready.
• Attach a revenue or efficiency estimate to every initiative at scoping, so prioritisation is data-driven and impact is legible.
• Coordinate internal and external teams to deliver high-impact features on time.
• Set product visions, define success metrics, run experiments, and turn results into compounded growth – not one-off wins.
• Enhance omni-channel journeys that connect online and retail/showroom experiences.
• Communicate with bias for action: lead with the headline, the blocker, and the practical next step; keep stakeholders aligned with regular, proactive updates.

What you need to succeed:

• Proven product management experience in eCommerce or retail, with a track record of shipping impactful, measurable products – not just specs.
• Hands-on experience across acquisition (performance marketing, SEO/GEO, social media, MarTech tools) and/or retention (CDP, CRM, loyalty systems). Familarity in both is a strong advantage.
• Comfort owning third-party SaaS systems in depth – customising, automating, documenting, and testing.
• AI-native: you already use AI tooling to move faster and are eager to build with it.
• Skilled across the full product lifecycle with customer-centric, data-driven, and design-thinking approaches.
• Strong communication and leadership skills; able to influence and coach across all levels.
• Degree in Computer Science, IT, Business, Finance, Economics, or related field.
• Passion for retail and exceptional product experiences, with an ownership mindset and a genuine bias for action.

Built for Real Life, Designed for What’s Next

At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.

Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.