Product Manager

maybank singapore; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Maybank Singapore invites a Product Manager for Unsecured Credit to refresh propositions, run tactical campaigns and drive loans growth to sustain product competitiveness and profitability within the bank’s strategic goals.

You will collaborate with internal and external stakeholders, review competitors, digitize the application front-end and lead digital campaigns to attract and activate customers.

Qualifications

• Degree in Banking/Finance/Business Administration or equivalent with at least 3–5 years of experience in unsecured lending.
• Understanding of key business drivers and competitive trends in the unsecured lending market.
• Analytical and good strategic thinking to leverage on data & formulate strategy.
• Self-driven and has strong interpersonal skills.
• Strong stakeholder management skills and ability to collaborate within a team.
• Strong presentation skills both written and oral.
• Excellent communication & influencing skills.

Responsibilities

• Regular product proposition review & refresh.
• Roll out tactical campaigns with understanding of portfolio customer behavior.
• Devise mechanics to excite and activate existing base.
• Attend to product inquiries and work with operations & tech teams.
• Conduct competitors’ analysis to identify improvements.
• Formulate and execute acquisition campaigns to attract signups.

Skills

Analytical thinking

Strategic thinking

Interpersonal skills

Stakeholder management

Presentation skills

Communication & influencing

Education

Bachelor’s degree in Banking/Finance/Business Administration or equivalent

Job description

As a Product Manager for Unsecured Credit, you will work with internal and external stakeholders to refresh product propositions, execute tactical product campaigns and manage loans growth activities to maintain product competitiveness, increase profitability and contribute to the overall goals of the business.

Responsibilities

• Regular product proposition review & refresh
• Work with stakeholders to roll out tactical campaigns with good understanding of portfolio customer behavior
• Think out of the box to devise mechanics to excite and activate existing base
• Attend to product inquiries and work with operations & technical teams to close any outstanding matter
• To regularly conduct competitors’ analysis to review existing product features and identify new areas of improvements for product
• Tap on digital channels, formulate and execute acquisition campaigns to attract new signups
• Fine tune and further digitize application front- end interface.
• Work with external digital partners to create awareness and onboard
• To formulate and execute usage campaigns via digital channels to entice usage from new to bank customer
• To formulate and execute activation campaign to activate dormant customers, maintaining a healthy ratio of active customers.
• Digitize and automate customer delivery and fulfillment processes for usage and marketing campaigns
• Look for opportunities to streamline cost
• Nimble price benchmarking to market and cost change
• Monitor NIM of unsecured line of credit and price reasonably to ensure business maintains its profitability

Requirements

• Degree in Banking/Finance/Business Administration or equivalent with at least 3-5 years of experience in unsecured lending
• Understanding of key business drivers and competitive trends in the unsecured lending market
• Analytical and good strategic thinking to leverage on data & formulate strategy
• Self-driven and has strong interpersonal skills
• Good stakeholder management skills and able to collaborate and work well within a team.
• Strong presentation skills both written and oral
• Excellent communication & influencing skills

We regret that only shortlisted candidates will be notified.