Private Bank - Client Service Executive - Associate / AVP

Deutsche Bank AG; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible benefits

Hybrid working

Parental leave

Annual leave

Job summary

Deutsche Bank’s Private Bank is seeking a Client Service Executive to support Relationship Managers and Investment Managers in day-to-day servicing, processing transactions, resolving account and payment issues, and providing comprehensive operational support. The role requires 3–7+ years in private banking or wealth management, relevant licenses such as CACS Paper 1 and 2, and fluent English.

Candidates should be detail-oriented, collaborative, and able to leverage AI tools to improve

Qualifications

• 3–7+ years of experience as Client Service Executive or Assistant Relationship Manager in Private Banking or Wealth Management.
• Relevant local licenses and qualifications such as CACS Paper 1 and 2 are required.
• Fluent English (written and oral) is required.
• Strong integrity, goal orientation, and ability to work in a high-paced environment.

Responsibilities

• Support Private Banker to provide excellent service to high net-worth clients and retain clients while handling daily BAU tasks.
• Understand desk administration and manage all meeting arrangements. Assist Private Bankers in daily maintenance of account relationships.
• Initiate client instructions, monitor funds for payment, prepare fax instructions and loan disbursement forms.
• Elevate issues to Management in a timely fashion when necessary.
• Develop understanding of regulatory framework including confidentiality, data protection and cross-border rules.

Skills

Client service experience

Private Banking

Team player

Time management

Attention to detail

English fluency

AI productivity tools

Education

CACS Paper 1 and 2

Job description

Job Description: Details of Division and Team

Deutsche Bank’s Private Bank business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits. The business is looking for Client Service Executives to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day to day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support.

What we’ll offer you

A healthy, engaged and well‑supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center. You can expect:

Flexible benefits plan including virtual doctor consultation services Comprehensive leave benefits Gender Neutral Parental Leave Hybrid working arrangements 21/25 days of annual paid leave, plus public holiday A culture of continuous learning to aid progression

Your key responsibilities

Support Private Banker to provide excellent service to high net‑worth clients so as to achieve client retention, and be able to handle daily business‑as‑usual tasks within the desk and market

Understanding of all desk administration and ability to manage all arrangements related to the meeting. Understand client requirements and assist Private Bankers in daily maintenance of account relationships

Act as the client key interface over initiation of clients' instructions, monitor funds for payment, prepare clients' fax instructions, forms and loan disbursement instruction

Ability to understand issues and appropriately elevate to Management in a timely fashion

Develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant

Your skills and experience

3- 7 or more years of relevant Client Service Executive or Assistant Relationship Manager experience and in investments, dependent on corporate title, coupled with a good sense of integrity Working experience from Private Banking or Wealth Management business is a must. Relevant local licenses and qualifications such as CACS Paper 1 and 2 is a must. Strong team player, also able to meet tight deadlines and multi-task Self‑motivated and goal orientated and a ‘can do’ personality, who is able to work in a high paced environment Fluent (written and oral) in English Meticulous, methodical and concise, with a strong attention to detail Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. Deutsche Bank & Diversity We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security. More information at: Deutsche Bank Careers (db.com)