Principal Engineer, Infrastructure & Cloud Operations

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Mediacorp is seeking an experienced Cloud & Hybrid Infrastructure Engineer to operate and support a multi-cloud and on‑premises environment in Singapore. The role focuses on reliability, automation, and security across AWS, Azure and GCP, with Terraform-based IaC and automation driven by CI/CD pipelines.

You will provide L2/L3 engineering, drive infrastructure improvements, and collaborate with security, platform, and application teams to ensure scalable, compliant services.

Qualifications

• 7+ years in infrastructure/cloud operations or systems engineering.
• Strong hands-on experience with AWS, Azure and/or GCP.
• Terraform and Infrastructure-as-Code experience, modules, state, CI/CD integration.
• Linux and Windows production administration, patching, upgrades, remediation.

Responsibilities

• Operate and support cloud and hybrid infrastructure across AWS, Azure and/or GCP.
• Provide L2/L3 support for Linux and Windows environments, incl. troubleshooting and incident response.
• Manage infrastructure lifecycle: patching, upgrades, backups, recovery, health checks.
• Design, build and maintain IaC using Terraform; create reusable modules.
• Integrate provisioning with CI/CD pipelines to improve consistency and auditability.
• Drive automation to reduce manual effort and risk; enhance observability and dashboards.
• Participate in on-call rotation to support critical platforms and services.

Skills

Terraform

Linux administration

Windows administration

Python

PowerShell

CI/CD

Automation

Tools

Terraform tooling

CI/CD pipelines

Monitoring tools

Job description

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

RESPONSIBILITIES

Cloud & Hybrid Infrastructure Operations

Operate and support Mediacorp's cloud and hybrid infrastructure across AWS, Azure and/or GCP, as well as supporting on-premises platforms.

Provide L2/L3 operational support for Linux and Windows environments, including troubleshooting, incident response, root cause analysis, and service restoration.

Manage infrastructure lifecycle activities including patching, upgrades, vulnerability remediation, backup and recovery, and operational health checks.

Ensure infrastructure platforms are reliable, secure, scalable, cost-conscious, and aligned with business and operational requirements.

Infrastructure-as-Code & Automation

Design, build, and maintain Infrastructure-as-Code capabilities using Terraform.

Develop reusable Terraform modules, standard infrastructure patterns, and environment promotion workflows.

Integrate infrastructure provisioning with CI/CD pipelines to improve consistency, auditability, and deployment reliability.

Drive automation initiatives to reduce manual effort, operational risk, and repetitive support activities.

Reliability, Observability & Incident Management

Improve infrastructure reliability through monitoring, alert optimisation, runbook development, and post-incident reviews.

Strengthen observability across infrastructure and platform services, including logging, metrics, alerting, and operational dashboards.

Support major incident management, root cause analysis, and follow-up actions to prevent recurrence.

Contribute to disaster recovery, high availability, and resilience planning where required.

Security, Governance & Compliance

Embed security and compliance requirements into infrastructure operations and deployment workflows.

Implement secure-by-default practices including least-privilege access, system hardening, logging, monitoring, backup controls, and audit readiness.

Support vulnerability remediation, configuration compliance, and operational risk assessments.

Work with security and governance teams to ensure infrastructure standards are practical, enforceable, and aligned with delivery needs.

Stakeholder Management & Technical Leadership

Act as a subject matter expert for cloud and hybrid infrastructure operations.

Partner with application teams, security teams, project stakeholders, vendors, and service providers to deliver stable and secure infrastructure services.

Provide technical guidance and mentoring to engineers on infrastructure operations, Terraform, automation, and secure operational practices.

Contribute to continuous improvement initiatives that raise operational maturity and service quality.

On-call Support

Participate in a 24x7 on-call rotation to support critical platforms and services.

Provide timely escalation support, incident response, and service recovery during production issues.

QUALIFICATIONS

• At least 7 years of relevant experience in infrastructure, cloud operations, platform engineering, or systems engineering.
• Strong hands-on experience managing cloud and hybrid infrastructure across AWS, Azure and/or GCP.
• Strong Terraform and Infrastructure-as-Code experience, including reusable modules, state management, and CI/CD integration.
• Solid Linux and Windows administration skills, including production troubleshooting, patching, upgrades, and vulnerability remediation.
• Good knowledge of core infrastructure services including compute, storage, networking, IAM, load balancing, monitoring, backup, and disaster recovery.
• Proficiency in scripting and automation using Python, PowerShell,