Presales Technical Consultant (Network/Network Security)

StarHub Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

StarHub Ltd in Singapore seeks an experienced IT Presales/Solutioning professional specializing in data centre and campus networking.

You will lead technical engagements, design secure and scalable solutions, and collaborate with sales teams to drive opportunities and bids. Extensive networking vendor expertise and relevant certifications are preferred.

Qualifications

• Bachelor's/diploma in engineering or IT, with 10+ years in IT presales or solutioning for data centre and campus networking.
• Solid knowledge of wired/wireless, SD-WAN, firewall, IPS/IDS, SASE, NAC, and related cyber tech; EDR/MDR, SIEM/SOAR is a plus.
• Strong understanding of Aruba, Palo Alto, Huawei, Cisco networking offerings and architectures.
• Certifications ACP / ACE / HCIP / HCIE or equivalent; CCIE / HCIE / ACE is a plus.

Responsibilities

• Partner with AIS Sales Specialist and Account team to build pipeline and support client acquisition.
• Map customer requirements to offerings and describe solution scope.
• Provide technical consulting support to Sales for Cisco/Aruba/Huawei networking business.
• Gather requirements to design highly available, secure, scalable solutions.
• Prepare and present technical solutions, including BOM, proposals, and PoC demonstrations.

Skills

Business acumen

Stakeholder communication

Adaptability

Consultative selling

Education

Diploma/Degree in Engineering or IT

Tools

Aruba networking

Palo Alto firewalls

Cisco networking

Huawei networking

Job description

Responsibilities

• Partner with AIS Sales Specialist and Account team in building pipeline through consultative selling approach, driving net new business opportunities within the existing regional account base as well as supporting client acquisition activities.
• Maps customer requirements to the offerings portfolio describing solution and scope of work to meet or exceed requirements
• Offer comprehensive Technical Consulting support to the Solution Sales team for Cisco/Aruba/Palo Alto/Huawei networking business.
• Gather detailed networking requirements to design suitable, highly available, secure, and scalable solutions for clients.
• Prepare and present technical solutions for customers, overseeing technology selection, bill of materials development, proposal writing, and conducting proof-of-concept to showcase technical feasibility.
• Highlight the positive impact of solutions and how they can help achieve customer business goals.
• Take lead and/or work as part of a team with other functional teams to review overall solution taking into consideration the deliverable aspects as well.
• Supports the Sales Team by providing views and input which is relevant to pricing considerations and provides the necessary technical proposal.
• Architect the technical solution in response to customer requirements.
• Supports technical representation in Bid Management and Review process.
• Keeping abreast of market trends and product & competitor landscapes
• Conducts enablement / client briefing on relevant solution to both clients & internal teams.

Qualifications

• Diploma/Degree in Engineering or IT-related field with minimum 10 years of IT Presales or Solutioning experience in Data Centre and Campus Networking, including network security solutions in ICT Industry.
• Familiar with technologies like wired, wireless, SDWAN, firewall, IPS/IDS, SASE, NAC, NDR & etc, familiar with cyber space technology such as EDR/MDR, SIEM/SOAR will be added advantage
• Sound technical knowledge for Aruba/Palo Alto/Huawei/Cisco networking offerings and architecture.
• Technical certification ACP / ACE / HCIP / HCIE / equivalent required. Candidate with CCIE / HCIE / ACE would have an added advantage.
• Palo Alto Certification eg, PCNSE, PSE-SASE, PSE-Strata certification are preferred.
• Technical qualifications and hands-on experience for products / technologies such as F5/Palo Alto/CheckPoint/Arista/etc required.
• Business acumen, able to communicate effectively with all levels of stakeholders.
• Able to adapt to a dynamic and fast-paced environment.