Prepaid Retail Specialist — App & Tech Support
RECRUIT EXPRESS PTE LTD
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
RECRUIT EXPRESS PTE LTD is seeking a customer service professional to assist customers with account creation, app downloads, and navigating the microsite. You will guide users on using the app, help with the Q-matic system, and issue Q tickets.
You will also support SIM and router exchanges, eSIM activations, and handle prepaid top-ups and general inquiries during a 5-day workweek, 12:00–21:00 with one-hour break, with Thurs and Fri off.
Job description
RECRUIT EXPRESS PTE LTD is seeking a customer service professional to assist customers with account creation, app downloads, and navigating the microsite. You will guide users on using the app, help with the Q-matic system, and issue Q tickets.
You will also support SIM and router exchanges, eSIM activations, and handle prepaid top-ups and general inquiries during a 5-day workweek, 12:00–21:00 with one-hour break, with Thurs and Fri off.
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