Pre-Sales Solution Engineer

Arcfra; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Arcfra is seeking a passionate Pre-Sales Solution Engineer in Singapore to act as a trusted technical advisor. You will bridge sales and technology, partnering with Account Managers to design customer solutions, deliver product demonstrations, and align Arcfra's Enterprise Cloud Platform to business needs, guiding customers through their transformation journey.

You will deliver tailored demos, architect hybrid cloud solutions, enable partners, and support PoC deployments while maintaining strong

Qualifications

• 5+ years of technical pre-sales, systems engineering, or solutions architecture experience in enterprise IT/high-tech sales environments.
• Deep knowledge of HCI, virtualization, enterprise storage, Kubernetes, and hybrid/multi-cloud infrastructure.
• Degree in Computer Science or Engineering, or equivalent technical experience; VMware certifications or cloud creds preferred.

Responsibilities

• Deliver tailored product demonstrations, whiteboarding sessions, and PoC validations for customers and channel partners.
• Architect hybrid and multi-cloud infrastructure solutions matching workloads to private cloud platforms.
• Partner with Account Managers to strategize, uncover customer pain points, and accelerate sales cycles.
• Train and enable partners, run technical deep-dives, and respond to RFPs with accurate product insights.
• Build long-term customer relationships and act as a trusted advisor throughout the transformation journey.

Skills

Pre-sales

Systems engineering

Solutions architecture

Kubernetes

Virtualization

HCI

Networking (TCP/IP)

Cloud platforms (AWS, Azure, GCP)

VMware technologies (vSphere, vSAN, NS

Education

Bachelor's degree in Computer Science or Engineering or related field

VMware Certified Professional (VCP) or cloud credentials

Job description

We are looking for a passionate Pre-Sales Solution Engineer to act as a trusted technical advisor to Arcfra's customers. Bridging sales and technology, you will partner with Account Managers to design customer solutions, deliver product demonstrations, and align Arcfra's portfolio — including the Arcfra Enterprise Cloud Platform for software-defined data centres and AI workloads — to business needs, guiding customers through their transformation journey and helping establish Arcfra as an industry leader in Singapore.

Technical Presentations & Demos

• Deliver tailored product demonstrations, whiteboarding sessions, and proof-of-concept (PoC) validations for customers and channel partners.
• Install, support, and maintain Arcfra solutions throughout pre-sales PoC deployments.

Solution Design

• Architect hybrid and multi-cloud infrastructure solutions, matching enterprise workloads to the right private cloud platforms.

Sales Collaboration

• Partner closely with Account Managers to strategize, uncover customer pain points, and accelerate sales cycles within a defined territory.
• Apply both technical expertise and sales acumen to drive revenue growth.

Technical Enablement

• Train and enable partners, run technical deep-dives, and respond to RFPs (Requests for Proposals) with accurate product capability insights.

Trusted Advisor

• Build long-term business relationships and become a trusted advisor to customers throughout their transformation journey with Arcfra.
• 5 to 10+ years of technical pre-sales, systems engineering, or solutions architecture experience within enterprise IT / high-tech sales environments; prior experience at or with VMware, Nutanix, Citrix, Dell EMC, or Red Hat is an advantage.
• Deep knowledge of HCI, virtualization, enterprise storage, Kubernetes, networking concepts (TCP/IP, BGP/OSPF), and hybrid / multi-cloud infrastructure, with excellent hands-on and troubleshooting skills.
• Familiarity with VMware technologies (vSphere, vSAN, NSX, and cloud management platforms) as well as modern container / Kubernetes environments.
• Relevant industry certifications such as VMware Certified Professional (VCP) or major cloud provider credentials (AWS, Azure, GCP) are strongly preferred.
• Excellent verbal communication and presentation skills, with the ability to translate complex technology into clear business value for both technical and executive audiences; able to motivate, train, and run seminars with partners.
• Strong track record of maintaining customer relationships at all technical levels.
• Flexible, independent, and able to quickly learn new technologies.
• Degree in Computer Science, Engineering, or a related field, or equivalent technical experience preferred.
• Must be a Singapore citizen, permanent resident, or hold a valid Singapore work permit.