Post-Sales AV Solutions Engineer

Midwich Asia Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Midwich Asia Pte. Ltd. in Singapore is seeking a Post-Sales Engineer who bridges technology and customer needs, combining technical depth with client engagement.

The role designs solutions, supports the sales team post-sale, and ensures AV systems meet specifications through installation, commissioning, and training, with a focus on delivering value to customers and partners across Southeast Asia.

Qualifications

• Bachelor of Engineering/Diploma or relevant degree
• Minimum 3 years of Post-Sales experience
• Excellent verbal and written communication are required
• Prioritizing, time management, and organizational skills
• Should have knowledge of CRM/ERP system
• A driving license is mandatory

Responsibilities

• Support the sales team from a post-sales and design perspective, providing technical insight and solution guidance
• Provide technical narratives, briefs, and responses to tenders, ensuring accuracy and clarity in all customer communications
• Develop detailed scopes of work for customer AV, video conferencing, and infrastructure projects, aligning design intent with operational needs
• Design and maintain Audio-Visual schematics that capture system architecture and integration details
• Review costing and quoting processes with the goal of improving efficiency, reporting, and profitability
• Support the installation, configuration, and commissioning of AV systems to ensure projects are delivered to specification
• Deliver technical support and training post-installation, ensuring customers understand system functionality and achieve optimal performance
• Collaborate across sales, engineering, and service teams to design support offerings that attract new customers and strengthen long-term relationships

Skills

Excellent verbal & written comms

Post-Sales experience

Project coordination

Education

Bachelor of Engineering/Diploma

Tools

CRM/ERP systems

Driving license

Job description

Midwich Asia Pte. Ltd. in Singapore is seeking a Post-Sales Engineer who bridges technology and customer needs, combining technical depth with client engagement.

The role designs solutions, supports the sales team post-sale, and ensures AV systems meet specifications through installation, commissioning, and training, with a focus on delivering value to customers and partners across Southeast Asia.