Polyclinic Operations & Admin Lead

National University Polyclinics; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

National University Polyclinics is seeking an organised and proactive Executive, Polyclinic Operations to support daily clinic operations, administration, procurement, and stakeholder engagement. You will manage staff coordination, maintain records, and drive process improvements to enhance patient care across Singapore.

The role involves liaising with multidisciplinary teams, overseeing inventory and facilities, and contributing to continuous improvement initiatives in a dynamic,

Qualifications

• Diploma in any discipline.
• 2–3 years of administrative, operations, or coordination experience.
• Strong organisational skills with keen attention to detail.
• Excellent interpersonal, communication, and stakeholder management skills.
• Resourceful, proactive, and able to manage multiple priorities effectively.
• Proficient in Microsoft Office applications.

Responsibilities

• Support the smooth running of daily clinic operations and administrative functions.
• Maintain staff training records and databases, ensuring tracking of training requirements and certifications.
• Monitor clinic budget utilisation and assist in preparing financial reports and expenditure projections.
• Coordinate procurement activities for equipment, supplies, and services, including sourcing quotations and inventory management.
• Oversee document digitisation and electronic record-keeping to support information management.
• Process staff claims and reimbursements accurately and timely.
• Oversee procurement, issuance, stock-taking, and write-off of nursing consumables and inventory.
• Monitor inventory levels and ensure adequate stock availability.
• Conduct regular inventory audits and reconciliations to maintain accuracy.
• Support and supervise administrative assistants and foster a collaborative environment.
• Coordinate facility maintenance with vendors and act as liaison with external service providers.
• Assist in space planning and utilisation of clinic facilities and health promotion spaces.
• Participate in operational improvement initiatives and process enhancement projects.

Skills

Organisational skills

Interpersonal skills

Communication

Stakeholder management

MS Office

Education

Diploma

Job description

National University Polyclinics is seeking an organised and proactive Executive, Polyclinic Operations to support daily clinic operations, administration, procurement, and stakeholder engagement. You will manage staff coordination, maintain records, and drive process improvements to enhance patient care across Singapore.

The role involves liaising with multidisciplinary teams, overseeing inventory and facilities, and contributing to continuous improvement initiatives in a dynamic,