Policy Services QA Specialist (1 Year Contract)

PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED; Singapore; On-site; SGD 56,000 - 100,000; Full time

Job summary

Prudential Assurance Company Singapore (Pte) Limited is seeking a QA tester with Life Asia exposure to validate end-to-end policy lifecycle, including issuance, servicing and claims, ensuring accuracy and regulatory compliance.

You will review requirements, UAT plans, test cases and results; execute functional tests, prepare reporting, and collaborate with business analysts, developers and compliance teams to achieve sign-off on quality.

Qualifications

• Knowledge of insurance policy lifecycle.
• Understanding of manual testing methodologies and defect management.
• Experience reviewing requirements, user stories, UAT plans, test cases and results.
• Familiarity with JIRA and HP ALM for tracking tests.
• Ability to analyze business requirements and identify gaps and risks.

Responsibilities

• Review user requirements and user stories for completeness, clarity and testability.
• Review UAT test plans, scenarios, and cases to ensure adequate coverage.
• Review and validate UAT results, evidence and defect resolutions.
• Perform functional testing of the Life Asia system.
• Validate end-to-end policy lifecycle (issuance, servicing, claims, maturity).
• Execute test cases, validate results and ensure requirements are met.
• Collaborate with BAs, developers and compliance teams.
• Prepare test documentation and reports.

Skills

Insurance lifecycle knowledge

Manual testing & defect management

UAT/test plan review

JIRA & HP ALM familiarity

Requirements analysis & risk sensing

Education

Diploma or Degree

Tools

JIRA

HP ALM

Job description

This role requires strong Life Insurance domain knowledge and hands-on experience with the Life Asia (LA) system. The role is responsible for reviewing user requirements, user stories, test plans, and test results, as well as performing testing insurance policy administration processes with the Life Asia system, ensuring accuracy, quality, and regulatory compliance.

Job Description:

• Review user requirements and user stories to ensure completeness, clarity, and testability.
• Review UAT test plans, test scenarios, and test cases to ensure adequate coverage of business requirements.
• Review and validate UAT test results, test evidence, and defect resolutions to support testing sign-off.
• Perform functional testing of the Life Asia (LA) insurance system.
• Validate end-of-end policy lifecycle (Policy issuance, servicing, claims, maturity, etc.)
• Execute test cases, validate results, and ensure business and system requirements are met.
• Collaborate with business analysts, developers, and compliance teams.
• Prepare test documentation and reports.

Who we are looking for:

Competencies & Personal Traits

• Strong knowledge of insurance policy lifecycle.
• Good understanding of manual testing methodologies, test execution, defect management, and testing best practices.
• Experience reviewing user requirements, user stories, UAT test plans, test cases, and test results.
• Familiarity with testing and project management tools such as JIRA and HP ALM.
• Ability to analyze business requirements and identify gaps, risks, and potential impacts on system functionality.

Working Experience

• Experience in Life Insurance domain testing
• Hands-on experience with Life Asia system.

Education

• Diploma or Degree holder