Policy Services QA Specialist (1 Year Contract)

Prudential plc; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Prudential plc in Singapore seeks an Insurance QA Tester to join the Life Asia testing team. You will review requirements, user stories, UAT plans, test cases, and results to ensure accuracy and regulatory compliance.

You will perform functional testing of the Life Asia system, validate full policy lifecycles, and prepare test reports while collaborating with analysts, developers, and compliance teams.

Qualifications

• Experience in Life Insurance domain testing.
• Hands-on testing of UAT plans, cases and results.
• Familiarity with JIRA and HP ALM.

Responsibilities

• Review user requirements and user stories to ensure completeness, clarity, and testability.
• Review UAT test plans, test scenarios, and test cases to ensure adequate coverage of business requirements.
• Review and validate UAT test results, test evidence, and defect resolutions to support testing sign-off.
• Perform functional testing of the Life Asia (LA) insurance system.
• Validate end-to-end policy lifecycle (issuance, servicing, claims, maturity).
• Execute test cases, validate results, and ensure requirements are met.
• Collaborate with business analysts, developers, and compliance teams.
• Prepare test documentation and reports.

Skills

Life Insurance

UAT testing

Manual testing

Test plans

JIRA

HP ALM

Defect management

Education

Diploma/Degree

Tools

HP ALM

JIRA

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role requires strong Life Insurance domain knowledge and hands-on experience with the Life Asia (LA) system. The role is responsible for reviewing user requirements, user stories, test plans, and test results, as well as performing testing insurance policy administration processes with the Life Asia system, ensuring accuracy, quality, and regulatory compliance.

Job Description:

• Review user requirements and user stories to ensure completeness, clarity, and testability.
• Review UAT test plans, test scenarios, and test cases to ensure adequate coverage of business requirements.
• Review and validate UAT test results, test evidence, and defect resolutions to support testing sign-off.
• Perform functional testing of the Life Asia (LA) insurance system.
• Validate end-of-end policy lifecycle (Policy issuance, servicing, claims, maturity, etc.)
• Execute test cases, validate results, and ensure business and system requirements are met.
• Collaborate with business analysts, developers, and compliance teams.
• Prepare test documentation and reports.

Who we are looking for:

Competencies & Personal Traits

• Strong knowledge of insurance policy lifecycle.
• Good understanding of manual testing methodologies, test execution, defect management, and testing best practices.
• Experience reviewing user requirements, user stories, UAT test plans, test cases, and test results.
• Familiarity with testing and project management tools such as JIRA and HP ALM.
• Ability to analyze business requirements and identify gaps, risks, and potential impacts on system functionality.

Working Experience

• Experience in Life Insurance domain testing
• Hands-on experience with Life Asia system.

Education

• Diploma or Degree holder

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.