Policy Administration Specialist - Hybrid, 1-Year Contract

Central Provident Fund Board; Singapore; Hybride; SGD 48 000 - 72 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Training & development

Annual leave and medical benefits

Résumé du poste

Central Provident Fund Board (CPF Board) invites applications for a Policy Administration Executive in the Home Protection Scheme team. You will process HPS policies, liaise with partners, and support senior management with data and reconciliation.

The role offers a 1-year full-time contract with potential for renewal, and a hybrid work arrangement. The ideal candidate has policy administration or insurance operations experience, proficient MS Office skills, and comfort with process improvement

Qualifications

• Experience in policy administration or insurance operations.
• Ability to work with external partners such as financial institutions, insurers, or government agencies.
• Proficiency in Microsoft Excel, Word and PowerPoint.
• Familiarity with process improvement using automation tools such as Macros or RPA.

Responsabilités

• Process HPS application forms for covers, exemptions and top-ups with accuracy.
• Liaise with service partners to facilitate policy administration and resolve issues.
• Provide support to Senior Manager/Manager including statistics, UAT and accounts reconciliation.
• Handle general administrative tasks and telephone inquiries from members and stakeholders.
• Perform other ad-hoc duties as required.

Connaissances

Policy administration

Insurance operations

Excel

Word

PowerPoint

Macros

Robotic Process Automation

Outils

Macros

Robotic Process Automation

Description du poste

Central Provident Fund Board (CPF Board) invites applications for a Policy Administration Executive in the Home Protection Scheme team. You will process HPS policies, liaise with partners, and support senior management with data and reconciliation.

The role offers a 1-year full-time contract with potential for renewal, and a hybrid work arrangement. The ideal candidate has policy administration or insurance operations experience, proficient MS Office skills, and comfort with process improvement