POI Operations Manager - TikTok Local Services Singapore Global Operations Regular

TikTok; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

TikTok Inc. in Singapore is seeking a POI Operations Manager for Local Services to enrich overseas POI data, define data standards, and drive data quality and coverage.

You will collaborate with annotation and algorithm teams to optimize data production and reduce costs, while partnering with product managers to enhance merchant content and user engagement. The role requires 3+ years in product operations or related fields at internet companies, strong data mindset, cross-team collaboration, and

Qualifications

• 3+ years of experience in product operations, strategy, operations management or related roles at internet companies.
• Demonstrated experience leading product operation projects and driving core business indicators through data analysis and project execution.
• Strong ownership, learning agility and execution ability; able to adapt quickly and deliver projects.

Responsibilities

• Enrich overseas Points of Interest (POI) information, including tourist highlights and guides.
• Define data standards, establish a quality assessment system, and monitor data metrics.
• Develop data production strategies, collaborate with annotation/algorithm teams, and improve data coverage and reduce costs.
• Collaborate with product managers to enrich content and enhance user engagement on merchant detail pages, and analyze downstream data usage metrics.

Skills

3+ years experience in product ops

data analysis with metrics

cross-team collaboration

ownership and execution

fast-paced environment adaptability

Education

Bachelor’s degree or above

Job description

POI Operations Manager - TikTok Local Services

Location:

Employment Type:

Regular

Job Code:

A246786

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Responsibilities

Team IntroductionWith the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

1. Responsible for enriching travelling information about overseas Points of Interest (POI), including tourist highlights, guide maps, sub-attractions, etc. Taking responsibility for the richness of POI information.
2. Define data standards, establish a quality assessment system, and create regular monitoring mechanisms to measure the current status of data metrics.
3. Develop data production strategies, collaborate with annotation and algorithm teams, introduce more sources, and optimize algorithms to continuously improve data coverage and quality, and reduce labor costs.
4. Cooperate with user product managers to enrich C-end content (such as tags/travel guides) ，and enhance users' penetration of visits on merchant details pages. Focus on downstream data usage scenarios, actively collect, analyze, and respond to business requirements. Take responsibility for downstream usage metrics of the data.

Qualifications

Minimum Qualifications

• Bachelor’s degree or above, with 3+ years of experience in product operations, strategy, operations management or related roles at internet companies.
• Demonstrated experience leading product operation projects, optimizing business processes and driving core business indicators through data analysis and project execution.
• Strong ownership, learning agility and execution ability; able to quickly adapt to business changes and independently deliver projects in a fast-paced environment.
• Excellent cross-team communication and collaboration skills; able to align stakeholders such as product, algorithm and business teams to promote project implementation.
• Strong data sensitivity and structured thinking; able to use data to locate problems, track effects and support operational decisions.

Preferred Qualifications

• Experience in the travel industry, LBS, local services or e-commerce platforms is a strong plus.
• Experience collaborating with algorithm teams to promote operational strategy landing or product optimization is preferred.
• Familiar with data analysis methods, able to use data tools to complete indicator monitoring, effect analysis and scheme iteration.
• Good resilience and adaptability, able to maintain efficient work rhythm and deliver high-quality output in a dynamic and demanding work environment.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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