Collaboration Platform Engineer

Centre for Strategic Infocomm Technologies (CSIT)

Singapore

On-site

SGD 60,000 - 90,000

Full time

14 days+

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Job summary

A strategic infocomm agency in Singapore is seeking a Platform & SRE Engineer to develop and integrate digital workplace platforms. The role requires expertise in conference, communication, and collaboration technologies, along with strong knowledge of software engineering practices. Candidates must possess a relevant degree and are expected to enhance platform reliability and employee experience. Only Singapore Citizens will be considered for this position.

Qualifications

Degree in relevant field required.
Expert knowledge in conferencing, communication, or collaboration platforms essential.
Proficiency in deploying across multiple operating systems is a must.

Responsibilities

Develop and integrate scalable communication and collaboration platforms.
Apply modern software engineering practices to enhance platform reliability.
Ensure platform reliability and manage digital employee experience.

Skills

Knowledge of conferencing platforms

Knowledge of communication platforms

Knowledge of collaboration platforms

Proficiency in deploying across OS

Database configuration and maintenance

Familiarity with DevOps tools

Familiarity with observability tools

Experience with containerized environments

Experience with device management systems

Education

Degree in Computer Science/Engineering or Electronic/Electrical Engineering

Tools

PowerShell

Python

Terraform

Docker

Kubernetes

Job description

Join to apply for the Platform & SRE Engineer (Digital Workplace) role at Centre for Strategic Infocomm Technologies (CSIT)

This role focuses on the development, integration, and operation of digital workplace platforms and services. It involves implementing modern software and security engineering practices, ensuring system reliability through SRE principles, and managing enterprise communication and collaboration technologies. The position requires coordination across internal teams and vendors to deliver scalable, secure, and high-performing solutions.

Responsibilities

Develop, implement and integrate scalable enterprise communication and collaboration platforms and services, including hardware, software, and SaaS tools, applying engineering best practices across COTS and proprietary solutions
Apply modern software engineering practices such as Infrastructure as Code (IaC), CI/CD pipelines, automated testing, and version control to enhance platform reliability and agility
Design secure and intelligent platforms by integrating security principles (e.g., access control, encryption, compliance) and managing AI agents for automation and improved digital experiences
Ensure platform reliability and Digital Employee Experience (DEX) by administering observability tools, defining and monitoring SLOs/SLIs, and responding effectively to operational issues through proactive troubleshooting and execution of incident response plans

Requirements (Minimum Qualifications)

Degree in Computer Science/Engineering or Electronic/Electrical Engineering
Expert Knowledge in one of the following areas:
Conferencing platforms (e.g., Cisco, Q-Sys, Pexip)
Communication platforms (e.g., Skype, Mattermost, OnTalk)
Collaboration platforms (e.g., Outlook, SharePoint, Confluence)
Proficiency in deploying platforms across Windows, Linux, and Android OS
Ability to configure and maintain databases, server modules, and client modules
Familiarity with modern DevOps practices and tools (e.g., PowerShell, Python, Terraform)
Familiarity with observability tools (e.g., ElasticSearch)
Experience with containerized environments (e.g., Docker, Kubernetes)
Experience with device management systems (e.g., Samsung EMM, WS1, UEM)

Nice-to-haves