Staff Collaboration Platform Engineer

Centre for Strategic Infocomm Technologies (CSIT); Singapore; On-site; SGD 75,000 - 100,000; Full time

Benefits offered by this job

Training and certification support

Access to conferences

Cross-functional exposure

Job summary

The Centre for Strategic Infocomm Technologies (CSIT) in Singapore is seeking a Staff Collaboration Platform Engineer to lead the design and development of collaboration platforms like chat and conferencing. You will drive platform resilience and performance, mentor engineers, and innovate with AI solutions. A background in Computer Science and 4+ years of relevant experience are required. Candidates should possess deep expertise in collaboration domains and automation tools. The role offers opportunities for career progression and skill enhancement.

Qualifications

• 4+ years of experience in platform/systems/infrastructure roles.
• Deep expertise in collaboration/communication domains.
• Strong experience with automation and system observability.

Responsibilities

• Lead design and development of enterprise collaboration platforms.
• Drive platform resilience through advanced automation.
• Evaluate and optimize collaboration systems.

Skills

Collaboration platforms design

Automation

Programming (Python, Powershell)

Technical mentorship

System observability

Education

Background in Computer Science, Engineering, or equivalent

Tools

Terraform

CI/CD pipelines

Job description

Collaboration is the backbone of how our organization works. As a Staff Collaboration Platform Engineer, you will be at the forefront of designing, evolving, and maintaining the core collaboration systems that enable thousands of employees to connect, co-create, and deliver.

In this role, you will not only ensure reliability and scale, but you will architect, innovate and influence the platform's direction. You will mentor engineers, drive proof‑of‑concepts, lead integrations, and own strategic collaboration domains across the enterprise.

If you are passionate about shaping the future of workplace collaboration, we would love to hear from you.

Responsibilities

• Lead the design and development of enterprise collaboration platforms, including chat, conferencing, file share, and email, driving technical roadmaps and domain‑level responsibilities.
• Drive platform resilience, performance, and reliability through advanced automation, proactive issue detection, and remediation.
• Implement AI‑powered solutions and integrate communication tools and core business workflows to streamline collaboration.
• Mentor and coach junior and mid‑level engineers, providing technical reviews, architectural guidance, and oversight to ensure engineering excellence across the team.
• Evaluate and optimize collaboration systems, making trade‑offs between custom and off‑the‑shelf systems, and driving continuous optimization, performance tuning and tech debt reduction.

Requirements (Minimum Qualifications)

• Background in Computer Science, Engineering, or equivalent experience, with 4+ years of experience in platform/systems/infrastructure roles.
• Deep expertise in at least one collaboration/communication domain (e.g. conferencing, chat/messaging, bots/integration frameworks) and proficiency in programming/scripting languages (e.g. Python, Powershell).
• Strong experience with automation, Infrastructure as Code (e.g. Terraform), CI/CD pipelines, and system observability/monitoring.
• Experience with scalable architectures, containerization and identity/access management (e.g. SSO, RBAC).
• Proven leadership qualities, including strong problem‑solving skills, and ability to provide technical guidance using system‑level thinking.

Nice‑to‑haves

• Experience integrating AI/automation agents into enterprise systems or developing real‑time collaboration stacks (e.g. video streaming).
• Prior work on performance engineering, latency optimization, high throughput systems.
• Experience with COTS (commercial) solutions with custom‑built modules, or open‑source technologies.
• Experience working in regulated or high‑security environments.

What You Will Gain

• Autonomy to experiment with new frameworks, AI, or next‑gen collaboration tools.
• Path toward Principal Engineer, Domain Lead, or Architect roles.
• Training, certification support, and access to conferences.
• Cross‑functional exposure (e.g. cybersecurity, UX, cloud infrastructure) to broaden your skillset.

As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.