Platform Operations Specialist: Trading & Back-Office

NEXTMANGO PTE. LTD.

Singapore

On-site

SGD 50,000 - 70,000

Full time

9 days ago

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Job summary

NEXTMANGO PTE. LTD. is seeking a detail-oriented Back-Office Operations specialist to maintain trading products and platform configurations, process deposits and withdrawals, and support day-to-day platform stability.

You will handle launches/delistings, reconcile on-chain deposits, review withdrawals, and work with cross-functional teams to resolve issues, document procedures, and ensure smooth shift-based operations, including evenings and weekends.

Qualifications

1–2 years of experience in platform/ funds/back-office operations or related field.
Proficient in Excel and back-office systems with data reconciliation ability.
Process-oriented and able to improve efficiency through automation or AI tools.
Experience with listing/delisting, deposit/withdrawal issues, and multi-product platform operations.
Ability to document issues clearly and work with cross-functional teams.

Responsibilities

Maintain trading products and platform configurations, including launches and delistings.
Verify deposit/withdrawal networks and trading status; coordinate pre-launch checks.
Review and resolve on-chain or payment channel deposits; reconcile records.
Process withdrawals within approved scope and address failures or delays.
Maintain daily back-office settings, transfers, limits, fees, and configurations.
Collaborate with Technology, Finance, Risk and Customer Support to resolve issues.
Document operations data, actions taken, and SOP updates.