Platform Engineer

Neurones IT Asia; Singapore; On-site; SGD 110,000 - 140,000; Full time

Job summary

Neurones IT Asia is seeking a Platform Operations Engineer for a client in Singapore. You will oversee day-to-day operational support and maintenance of critical infrastructure platforms across on-premises and hybrid environments.

The role covers compute, storage, virtualization, OS, backup, DR, HA, and incident management; you will coordinate vendor activities, review change plans, and contribute to governance and infrastructure modernisation to keep services available with minimal downtime.

Qualifications

• Experience with enterprise infrastructure platforms (VMware, Hyper-V, Nutanix) and strong knowledge of Linux and Windows Server environments.
• Familiarity with storage, backup, HA and DR solutions.
• Strong monitoring, logging and alerting practices; solid networking knowledge (TCP/IP, DNS, routing, firewalls, load balancing).
• Experience in hybrid infrastructure environments, including AWS or Azure.

Responsibilities

• Oversee day-to-day operational support and maintenance of critical infrastructure platforms across on-premises and hybrid environments.
• Provide technical oversight across compute, storage, virtualization, operating systems, backup, disaster recovery, high availability, and related platforms.
• Lead incident management for complex issues, including root cause analysis and recovery planning.
• Coordinate vendor activities to ensure tasks, incidents, and service requests are completed on time.
• Review and assess changes, SRs, and recovery plans to ensure they are practical and aligned with security and architecture requirements.
• Support governance activities including change review, risk awareness and compliance checks.
• Contribute to infrastructure modernisation and multi-year technology refresh while maintaining stable day-to-day operations.
• Plan and track technical infrastructure activities across internal teams and vendors for upgrades and migrations.
• Track risks, issues, dependencies, and action items to ensure milestones and readiness are met.
• Collaborate with application, network, security and vendor teams to resolve platform issues and maintain runbooks and governance artefacts.

Skills

VMware

Hyper-V

Nutanix

Linux

Windows Server

Monitoring/Observability

Networking fundamentals

Hybrid cloud (AWS/Azure)

Job description

We are hiring a Platform Operations Engineer for one of our clients in Singapore.

Key Responsibilities:

• Work with L1 vendor engineers and the internal team to oversee day-to-day operational support and maintenance of critical infrastructure platforms across on-premises and hybrid environments.
• Provide technical oversight across compute, storage, virtualisation, operating systems, backup, disaster recovery (DR), high availability (HA), and related infrastructure platforms.
• Lead incident management for complex issues, including technical deep dives, root cause analysis, recovery planning, and timely resolution follow-up.
• Manage and coordinate vendor activities to ensure operational tasks, incidents, service requests, and technical deliverables are completed effectively and within expected timelines.
• Review and assess technical changes, service requests (SRs), implementation plans, and recovery approaches to ensure they are practical, supportable, and aligned with operational, security, and architectural requirements.
• Support technical and security governance activities, including change review, risk awareness, compliance and operational readiness checks.
• Support infrastructure modernisation and the multi-year technology refresh programme while maintaining stable day-to-day operations with minimal downtime.
• Plan, coordinate, and track technical infrastructure activities across internal teams and vendors for refresh, upgrade, migration, and other technical project initiatives.
• Track project risks, issues, dependencies, action items, and status updates to ensure milestones, operational commitments, and implementation readiness are met.
• Work with application, network, security, and vendor teams to resolve platform-related issues and maintain runbooks, SOPs, governance artefacts, and supporting documentation.

Required Skills and Qualifications:

• Experience with infrastructure platforms such as VMware, Hyper‑V, or Nutanix
• Experience with Red Hat Linux and/or Windows Server environments
• Familiarity with enterprise storage, backup, HA, and DR solutions
• Strong understanding of monitoring, observability, logging, and alerting practices
• Solid understanding of networking fundamentals such as TCP/IP, DNS, routing, firewalls, load balancing, and
• Familiarity with hybrid infrastructure environments, including AWS or Azure