Platform Operations Engineer

Tap Growth ai; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Tap Growth ai in Singapore is seeking a Platform Operations Engineer to join our team. You will help ensure system reliability, optimize performance, and support seamless operations across our technology stack.

Key responsibilities include IAM design and management, platform automation, incident response, monitoring, and collaboration with government agencies and vendors. The role requires a degree in Computer Science or a related field and at least 2 years in IAM or platform engineering, plus

Qualifications

• Degree in Computer Science, Engineering, IT, or equivalent.
• At least 2 years in IAM, platform engineering or related field.
• Experience with directory and identity services (AD, LDAP, AD FS, Entra ID).
• Strong knowledge of SAML, OAuth and OpenID Connect; Kerberos is a plus.
• Proficiency in scripting with PowerShell or Python; governance and compliance knowledge.

Responsibilities

• Design, implement, configure and maintain IAM solutions across the organisation.
• Support delivery, operation and improvement of identity solutions used by government agencies and stakeholders.
• Configure and manage identity brokering and federation products, focusing on Microsoft ecosystem.
• Implement authentication and authorization protocols (Kerberos, SAML, OAuth, OpenID Connect).
• Use Microsoft Graph API to support identity administration, integration and automation.
• Ensure security, resilience, governance and compliance of identity platforms.
• Develop and maintain platform automation and CI/CD practices.
• Troubleshoot incidents and support day-to-day operations.
• Collaborate with cross-functional teams and stakeholders to deliver outcomes.

Skills

IAM experience

Platform engineering

Automation

Scripting (PowerShell or Python)

Collaboration

On-call support

Problem-solving

Communication skills

Education

Bachelor's degree or equivalent in CS/Engineering/IT

Tools

Active Directory

LDAP

AD FS

Microsoft Entra ID

Microsoft Graph API

Kerberos

OAuth / OpenID Connect

Job description

We're Hiring: Platform Operations Engineer!

We are looking for a skilled and proactive Platform Operations Engineer to join our team in Singapore. If you have hands-on experience managing complex platforms and thrive in fast-paced environments, this role is for you. You will play a key part in ensuring system reliability, optimizing performance, and supporting seamless operations across our technology stack.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Platform Operations Engineer

Key Responsibilities
Identity and Access Management

• Design, implement, configure and maintain IAM solutions across the organisation.
• Support the delivery, operation and continuous improvement of Whole-of-Government identity solutions used by government agencies and stakeholders.
• Configure and manage identity brokering and federation products, with a focus on the Microsoft ecosystem, including Active Directory, AD FS, Public Key Infrastructure and Microsoft Entra ID.
• Implement and manage authentication and authorisation protocols, including Kerberos, SAML, OAuth and OpenID Connect.
• Use Microsoft Graph API to support identity administration, integration and automation.
• Ensure the security, resilience, governance and compliance of identity platfrom.

Platform Automation and Operations

• Develop and maintain scripts, tools and automation to reduce operational toil and eliminate repetitive manual tasks.
• Build and maintain platform and deployment automation using appropriate scripting, configuration management and CI/CD practices.
• Apply DevSecOps principles to platform, identity and security automation.
• Support day-to-day operations, troubleshoot incidents and resolve IAM and platform-related issues.
• Contribute to monitoring, documentation, testing, change management and operational readiness activities.

Collaboration and Stakeholder Engagement

• Work closely with team members to plan, deliver and support identity and automation initiatives.
• Collaborate with cross-functional teams, government agencies, vendors and technology partners to resolve issues and deliver outcomes.
• Communicate technical matters clearly to both technical and non-technical stakeholders.
• Share knowledge, support teammates and contribute positively to a collaborative and inclusive team culture.
• Participate in on-call, incident response or other operational support arrangements where required.

Required Skills and Experience

Core Requirements

• Degree in Computer Science, Computer Engineering, Information Technology, Engineering or a related discipline, or an equivalent combination of relevant qualifications and professional experience.
• At least 2 years of experience in IAM, platform engineering, automation or a related field.
• Experience with directory and identity services, such as Active Directory, LDAP, AD FS and Microsoft Entra ID.
• Strong understanding of identity and federation protocols, including SAML, OAuth and OpenID Connect. Knowledge of Kerberos is an advantage.
• Experience using Microsoft Graph API for identity management, integration or automation tasks.
• Proficiency in scripting and automation using PowerShell, Python or similar technologies.
• Knowledge of identity governance, access management and compliance requirements.
• Strong troubleshooting, analytical and problem-solving skills.
• Good written and verbal communication skills.
• Demonstrated ability to work effectively as a team player in a collaborative, multi-stakeholder environment.
• Willingness to support the operations and continuous improvement of Whole-of-Government identity services.

Preferred Qualifications

• Microsoft Certified: Identity and Access Administrator Associate.
• Microsoft Certified: Azure Security Engineer Associate.
• Relevant Azure, AWS or DevOps certifications.
• Experience supporting identity federation or shared identity platforms across multiple organisations or agencies
• Knowledge of, and practical experience working with, Singapore Government identity platforms, together with architectural experience designing and integrating identity solutions in government, regulated or large enterprise environments.