Platform Operation Engineer

Xtremax Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Xtremax Pte Ltd in Singapore is seeking an experienced Platform Operation Engineer to design, operate and optimize enterprise infrastructure services across networks, servers and data centers.

You will collaborate with GovTech and external providers to deliver reliable IT services, manage procurement, budgets and governance, and ensure resiliency and continuous improvement.

Qualifications

• Bachelor’s degree in computer science or engineering required.
• 3–5 years of ICT infrastructure design, deployment and management experience.
• Strong knowledge of network and server technologies and infrastructure security.
• Experience with data center operations and vendor management.

Responsibilities

• Deliver essential enterprise level infrastructure services (network, servers, backup systems, desktop) to Public Service agencies and non-Government entities.
• Manage data centre and server room operations with effective network infrastructure management to maintain service continuity.
• Collaborate with team leaders and outsourced service providers to plan and deliver infrastructure service projects.
• Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues.
• Manage full procurement cycle, from budgets and specifications to vendor selection and invoice verification.
• Develop budget forecast and track expenditure; serve as point-of-contact for Infrastructure team.
• Work with GovTech Central ICT Infra capability centres to design Infrastructure solutions.
• Support Architecture Review and Governance processes to ensure sustainable operations and resiliency.
• Perform any other duties as assigned by Head of IT or CIO.

Skills

Network & Server

Education

Bachelor’s degree in computer science, Computer Engineering, Electronics Engineering, Information Technology or equivalent qualification

Job description

About theRole:

At Xtremax, we build mission-critical digital platforms and software solutions for public sector and enterprise clients. We are looking for an experienced Platform Operation Engineer broad and deep technical expertise across multiple domains, best practices and technologies. You will help to execute new initiatives and enhancements that result in innovative use of your domain technology knowledge to meet the needs of forward-looking Public Service agencies.

Responsibilities

• Deliver essential enterprise level infrastructure services (network, servers, backup Systems, desktop) to Public Service agencies and non-Government entities.

• Handle and manage data centre and server room operations through effective management of network infrastructure and vital components to maintain service continuity.

• Execute new initiatives and enhancements that result in innovative use of network and server technologies.

• Collaborate with team leaders and outsourced service providers to plan, manage and deliver infrastructure service projects that enhance service delivery and user satisfaction.

• Work with GovTech Central ICT Infra capability centres to design and best fit Infrastructure solutions considering existing and future needs.

• Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.

• Manage full procurement cycle, from preparing budgets and specifications for the various procurement approaches to vendor selection and invoice verification.

• Develop budget forecast and track expenditure utilization. Point-of-Contact of Infrastructure team for new projects and initiatives.

• Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.

• Manage infrastructure services for application systems through close collaboration with Applications Service Consultants, users and vendors.

• Support Architecture Review and Governance processes with understanding of systems operations environment to ensure sustainable operations and meet resiliency requirements.

• To perform any other duties as may be assigned by the Head of IT or CIO.
  

Requirements

• Bachelor’s degree in computer science, Computer Engineering, Electronics Engineering, Information Technology or equivalent qualification

• 3 - 5 years of relevant experience in designing, deploying and managing enterprise level ICT infrastructure services

• Good technical knowledge of network and server technologies, complemented by expertise in supporting areas such as infrastructure security

• Proven experience in ICT Infrastructure management with proficiency in data center operations, vendor management, networking, and infrastructure concepts

• Prior experience or knowledge of Singapore government IT infrastructure and processes would be beneficial.

• Proactive and dedicated professional with a meticulous, organized and resourceful approach to work

• Strong interpersonal, communication (verbal and written) and analytical skills.

Data Protection Notice:

By submitting your application and resume, you consent to Xtremax Pte. Ltd. collecting, using, and disclosing your personal data for recruitment and employment evaluation purposes in accordance with the Personal Data Protection Act (PDPA).