Pipette Calibration Specialist (f/m/d) – Part-time

EPPENDORF SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Eppendorf Singapore Pte. Ltd. is seeking a Calibration Technician for our Liquid Handling Service Centre in Singapore.

You will perform pipette calibration and repair with precision, ensuring work meets internal quality standards and supports high customer satisfaction. In collaboration with the Quality Manager, you will follow lab procedures, coach technicians, maintain QMS documentation and prepare detailed job sheets and calibration reports.

Qualifications

• Degree in a scientific or engineering discipline, or a comparable qualification.
• At least two years of experience in a laboratory setting.
• Good understanding of ISO/IEC 17025 requirements.
• Strong numerical skills and understanding of statistics.
• Proficient PC skills: Excel, Word, CRM, databases.

Responsibilities

• Perform pipette calibration and repair services in accordance with policies, SOPs, standards and work instructions.
• Prepare complete and accurate job sheets with details on work performed, time spent, parts used and final status.
• Issue calibration reports for each completed job.
• Respond to customer inquiries about calibration services and provide status updates as needed.
• Support ISO/IEC 17025 compliant quality management system by following procedures and maintaining QMS documentation.
• Escalate relevant topics to the Service Manager and help replenish laboratory inventory of spare parts and consumables.

Skills

Pipette calibration

Laboratory work

CRM systems

Data documentation

Excel

Education

Degree in science or engineering

Tools

Excel

Word

CRM systems

Databases

Job description

How you can make an impact

In our Liquid Handling Service Centre in Singapore, you help ensure that our customers' pipettes work with the precision they rely on every day. Together with your colleagues in Service Calibration, you keep our lab customers' instruments in top condition - so they can focus on their science.

• You perform pipette calibration and repair services efficiently and accurately, ensuring that all work meets our internal quality standards and supports high customer satisfaction.
• By completing calibration and repair jobs according to documented policies, SOPs, relevant standards and work instructions, you help us maintain consistently reliable results for customers.
• In close collaboration with the Quality Manager, you support our ISO/IEC 17025 compliant quality management system (QMS) by following laboratory procedures, coaching and training calibration technicians and ensuring that all required QMS documentation is filed correctly.
• For every job, you prepare complete and accurate job sheets, including details on work carried out, time spent, parts used, issues found and the final status of the equipment, and you issue a calibration report for each completed job.
• You respond to customer enquiries about calibration services, provide status updates on ongoing work when needed and contribute to positive, service-oriented customer interactions.
• By supporting an efficient and harmonious work environment in the calibration laboratory, you address day-to-day issues where possible and **escalate** relevant topics to the Service Manager when required.
• You submit warranty claims for relevant products and help to replenish the laboratory's inventory of Eppendorf and non-Eppendorf liquid handling spare parts and consumables, so that the team can work without interruption.

What sets you apart

• You bring a degree in a scientific or engineering discipline, or a comparable qualification, and ideally at least two years of experience working in a laboratory setting, giving you a solid understanding of lab workflows and liquid handling instruments.
• A good understanding of ISO/IEC 17025 requirements and quality management practices enables you to work confidently within our accredited calibration laboratory environment.
• You work with fundamental mathematical and statistical concepts such as standard deviation, mean values and percentages with ease, and you apply these skills when evaluating calibration results.
• Strong PC skills (Excel, Word, CRM systems, databases) help you document work precisely, manage data accurately and support efficient daily operations.
• You are independent and results-oriented, able to organize your work with minimal supervision while still collaborating closely with colleagues across the Service Department and the wider Eppendorf organization.
• In your daily work, you build trust through honest and clear communication, respond reliably to customer and internal requests and help to create an environment where colleagues can rely on each other.
• When processes or requirements are not yet fully defined, you stay calm in ambiguous situations, look for practical solutions and suggest improvements, contributing to ongoing optimization of our service offering.