Personal Risk Services Lead

Chubb; Singapore; Vor Ort; SGD 200.000 - 260.000; Vollzeit

Zusammenfassung

Chubb Singapore is seeking a senior leader to drive strategic direction and profitable growth for Personal Risk Services. You will oversee underwriting quality, pricing strategies, and portfolio management across segments, partnering with Distribution and Claims to deliver world-class client experiences.

You will lead a high-performing team, manage key broker relationships, and participate in industry forums to advance the high-net-worth strategy.

Qualifikationen

• Proven leadership of underwriting teams and P&L accountability.
• Strong strategic planning and market-forecasting abilities.
• Ability to develop and manage distribution channels and broker relationships.

Aufgaben

• Own P&L and performance metrics for Personal Risk Services in Singapore.
• Oversee underwriting quality and pricing methodologies across segments and geographies.
• Lead annual planning, budgeting, and forecasting with senior leadership.
• Build and maintain relationships with independent agents, brokers, and affinity partners.
• Champion customer-centric service levels and underwriting responsiveness.
• Represent Chubb at industry events and client engagements.
• Develop a high-performing, accountable team culture.

Kenntnisse

Leadership

Underwriting

Portfolio management

Strategic planning

Distribution relationships

Client relationship

People management

Jobbeschreibung

Purpose of the Role

Drive the strategic direction, operational performance, and profitable growth of Chubb's Personal Risk Services team. This role is the primary steward of Chubb's high-net-worth personal lines proposition, ensuring world-class products, services, and client experiences that differentiate Chubb in the marketplace. The role holder will work in close partnership with Distribution, Claims, Actuarial, Reinsurance, and Corporate functions to deliver sustainable, long-term value.

Key Accountabilities & Responsibilities

You will manage the day-to-day team of underwriters, distribution channels, and independent distribution partners of the Personal Risk Services portfolio for Chubb Singapore. This role will contribute to the overall growth and profitability of the department. You will report directly to the Head of International Personal Lines.

Strategic Leadership & Business Management

• Own full P&L accountability, including premium volume, loss ratio, expense ratio, and combined ratio performance.

• Monitor market trends, competitive dynamics, and emerging risks to continuously refine the business strategy.

• Lead annual planning, budgeting, and forecasting cycles in collaboration with the Head of International Personal Lines.

Underwriting & Portfolio Management

• Ensure the quality and consistency of underwriting decisions across all segments and geographies.

• Partner with the regional team to develop and refine rating methodologies, pricing adequacy, and profitability models.

Distribution & Business Development

• Build and maintain strong relationships with independent agents, brokers, and affinity partners to drive new business and retention.

• Identify and develop new distribution channels and partnership opportunities consistent with the high-net-worth segment strategy.

• Champion a client-centric approach, ensuring service levels and underwriting responsiveness meet or exceed market expectations.

• Represent Chubb at industry forums, broker events, and client engagements.

• Champion an exceptional client experience for high-net-worth policyholders, from onboarding through claims resolution.

People Leadership & Culture

• Lead, develop, and inspire a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.