Patient Services Specialist — Front Desk & Billing (Bonus)

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 30,000 - 52,000; Full time

Benefits offered by this job

Variable Bonus

AWS

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Patient Services Assistant at Mount Elizabeth Hospital, Orchard, Singapore. You will manage front-desk duties, greet patients, answer calls, register appointments, verify insurance, and handle billing.

This role offers a variable bonus and AWS, requires a Diploma and 3–5 years clinic experience, and involves processing insurance claims, Medisave transactions, stock checks, and supporting doctors during consultations in a busy outpatient setting.

Qualifications

• Minimum Diploma.
• 3–5 years clinic experience.

Responsibilities

• Manage the reception area, greet patients and handle phone calls professionally.
• Attend to patients and perform front-desk duties, including registration, scheduling appointments, verifying insurance and managing billing.
• Process insurance claims, handle Medisave transactions and conduct regular stock-taking of medical supplies.
• Update billing records accurately and reconcile daily collections.
• Provide assistance to doctors during consultations, ensuring patients' needs are met efficiently.
• Maintain a clean and organised clinic environment.

Skills

Front desk

Customer service

Phone etiquette

Communication skills

Education

Diploma

Tools

Billing software

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Patient Services Assistant at Mount Elizabeth Hospital, Orchard, Singapore. You will manage front-desk duties, greet patients, answer calls, register appointments, verify insurance, and handle billing.

This role offers a variable bonus and AWS, requires a Diploma and 3–5 years clinic experience, and involves processing insurance claims, Medisave transactions, stock checks, and supporting doctors during consultations in a busy outpatient setting.