Patient Services & Clinic Operations Associate

Healthway Medical Group; Singapore; On-site; SGD 22,320 - 35,712; Full time

Job summary

Healthway Medical Group in Singapore is seeking a clinic front desk professional to manage patient registration, answer appointment calls, and support doctors with their needs.

Responsibilities include medication dispensary, handling TPA/Medisave/insurance claims, supporting the Clinic Manager, delivering excellent customer service, and overseeing inventory and clinic cleanliness. 5.5 days work week (Mon-Sat) with opportunities for senior roles based on experience.

Qualifications

• Diploma or equivalent required.
• Good team player with strong interpersonal and communication skills.
• Highly motivated, independent and adaptable to change.
• PC / computer literacy and ability to work in a fast-paced environment.
• Good interpersonal skills, service oriented and a good team player.

Responsibilities

• Attend to patients' registration and reception duties, including answering phones for appointments and questions.
• Dispensary of medication.
• Handle TPA, Medisave, Insurance Claims and related documentation.
• Assist Clinic Manager with overall clinic performance and operations.
• Provide excellent customer service.
• Oversee inventory standards for medications and supplies; stock taking and ordering.
• Maintain clinic cleanliness and appearance.
• Perform other duties as assigned.

Skills

Team player

Interpersonal skills

Communication skills

Independent

Adaptable to change

PC / computer literacy

Service oriented

Highly motivated

Education

Diploma or equivalent

GCE A Level

GCE O Level

Higher NITEC

Job description

Healthway Medical Group in Singapore is seeking a clinic front desk professional to manage patient registration, answer appointment calls, and support doctors with their needs.

Responsibilities include medication dispensary, handling TPA/Medisave/insurance claims, supporting the Clinic Manager, delivering excellent customer service, and overseeing inventory and clinic cleanliness. 5.5 days work week (Mon-Sat) with opportunities for senior roles based on experience.