Patient Service Associate (PSA) - #HJZ

Recruit Express Pte Ltd; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a friendly front desk receptionist for a polyclinic to greet patients, register them, and coordinate appointments. You will handle payments and respond to enquiries with professionalism, contributing to a smooth patient experience.

The role supports health monitoring activities and rostering duties across locations such as Pasir Ris, Sengkang, Marine Parade and Punggol, with a 5.5-day work week and CPF included.

Qualifications

• Minimum completed N/O Level, A Level, NITEC, Private Diploma or Local Diploma.
• Comfortable using computers for patient registration, appointment scheduling and payment processing.
• Must be flexible to start work as early as 7:00am on rostered days.

Responsibilities

• Greet and register patients at the polyclinic.
• Schedule patient appointments and coordinate specialist consultation referrals.
• Handle payments and respond to patients' enquiries professionally.
• Address patient concerns and ensure timely resolution or escalation when necessary.
• Provide courteous and efficient customer service to patients.
• Assist at the health monitoring station according to the roster, including measuring patients' height, weight and blood pressure.
• Perform other administrative and operational duties as required.

Job description

Available Locations: Pasir Ris, Sengkang, Marine Parade, Punggol
$2500 (CPF Included!)
5.5 Days

Job Responsibilities

• Greet and register patients at the polyclinic.

• Schedule patient appointments and coordinate specialist consultation referrals.

• Handle payments and respond to patients' enquiries professionally.

• Address patient concerns and ensure timely resolution or escalation when necessary.

• Provide courteous and efficient customer service to patients.

• Assist at the health monitoring station according to the roster, including measuring patients' height, weight and blood pressure.

• Perform other administrative and operational duties as required.

Requirements

• Minimum completed N/O Level, A Level, NITEC, Private Diploma or Local Diploma.

• Comfortable using computers for patient registration, appointment scheduling and payment processing.

• Must be flexible to start work as early as 7:00am on rostered days.