Patient Meal Operations Specialist

PERSOL; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

PERSOL is seeking a detail-oriented Operations Assistant in Singapore to support administration, operations and patient services within the dietary/meal service team, ensuring accurate data and smooth daily workflows. You will handle diet control admin, answer calls, generate daily meal summaries, prepare meal chits, assist in meal assembly and manage stock and office supplies.

You will work closely with kitchen and stores teams to ensure timely service and accurate records.

Qualifications

• A minimum NITEC or Diploma in Food Science, Food Nutrition, or a related discipline is preferred.
• Possess a valid WSQ Food Safety Course Level 1 certificate.
• Possess good communication, interpersonal and phone etiquette skills.
• Demonstrate strong IT literacy with proficiency in Microsoft Office applications.

Responsibilities

• Manage diet control administration and patient meal-related matters.
• Handle telephone calls, enquiries and feedback; record and convey messages and follow up with relevant departments.
• Collate and update meal data required by the kitchen for production summaries.
• Generate daily meal summaries via the electronic meal ordering system and distribute to kitchen sections.
• Generate patients' meal chits from the electronic meal ordering system and hand over to the kitchen for meal assembly.
• Assist the kitchen team during meal assembly and plating, ensuring meals are loaded accurately.
• Requisition, control, and maintain efficient utilisation of office supplies within the department.
• Receive, issue, and perform stock takes of assigned items; ensure stock is stored correctly.
• Organise and deliver goods from the stores to relevant departments.
• Conduct and collate patient meal satisfaction surveys to support improvements.

Skills

Communication

Phone etiquette

Interpersonal skills

Teamwork

Manual handling

IT literacy

Education

NITEC or Diploma in Food Science/ Food Nutrition or related discipline

WSQ Food Safety Course Level 1 certificate

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

PERSOL is seeking a detail-oriented Operations Assistant in Singapore to support administration, operations and patient services within the dietary/meal service team, ensuring accurate data and smooth daily workflows. You will handle diet control admin, answer calls, generate daily meal summaries, prepare meal chits, assist in meal assembly and manage stock and office supplies.

You will work closely with kitchen and stores teams to ensure timely service and accurate records.