Patient Care Front Desk & Admin Specialist

IT Consultancy & Services Pte Ltd; Singapore; On-site; SGD 27,000 - 38,000; Full time

Job summary

IT Consultancy & Services Pte Ltd in Singapore is seeking a friendly receptionist to manage front desk duties, greet patients, answer calls, schedule appointments and handle payments.

You will also handle mail and emails, prepare the reception area, support patient care from entry to exit, and ensure smooth operation. The role requires good communication, teamwork, and a proactive attitude. The company offers a stable environment.

Qualifications

• Possess relevant receptionist/front desk or administrative experience
• Strong people management skills or customer service skills
• Team player with good communication skills and conflict resolution abilities
• Adaptable to change and able to handle customer/patient issues effectively
• Professional work ethic with attention to detail and proactive initiative

Responsibilities

• Perform Front desk duties such as answer phone calls, attend to customers and provide customer service for patients, scheduling next appointment and payment collection.
• Handles general correspondence by sorting and responding to mail and emails, processing referral letters, and sending welcome and thank-you letters to patients and referrers.
• Sanitize, clean and prepare the treatment room for the next day, ensuring lab work has arrived and promptly reporting any issues.
• Support patient care from entry to exit, including appointment reminders, follow-ups, and post-treatment care.

Skills

Receptionist/front desk experience

Customer service

Communication skills

Team player

Conflict resolution

Job description

IT Consultancy & Services Pte Ltd in Singapore is seeking a friendly receptionist to manage front desk duties, greet patients, answer calls, schedule appointments and handle payments.

You will also handle mail and emails, prepare the reception area, support patient care from entry to exit, and ensure smooth operation. The role requires good communication, teamwork, and a proactive attitude. The company offers a stable environment.