Parts Officer

YAMAZAKI MAZAK SINGAPORE PTE LTD; Singapore; On-site; SGD 35,000 - 52,000; Full time

Job summary

YAMAZAKI MAZAK SINGAPORE PTE LTD is seeking a dedicated Parts Officer to join Service & Parts teams. You will interpret technical drawings, identify required components, and coordinate with internal departments to ensure accurate orders and timely deliveries.

The role requires reading and interpreting technical drawings, handling customer inquiries via phone and email, and maintaining precise inventory records with strong organizational and communication skills.

Qualifications

• Minimum Diploma in Mechanical or Electrical Engineering or related field.
• Proven experience reading and interpreting technical drawings and parts lists.
• Preferably with experience in a Parts Centre or similar environment.
• Proficient in Word, Excel and Outlook.
• Strong organizational skills and ability to multitask.
• Excellent communication and interpersonal skills.

Responsibilities

• Interpret mechanical and electrical drawings and parts lists to identify components for repairs and maintenance.
• Respond to customer inquiries via phone and email about parts availability, specifications and pricing.
• Prepare and issue quotations based on customer requirements and technical documentation.
• Process customer orders with accurate part numbers and quantities.
• Coordinate with the warehouse to arrange timely shipments and monitor delivery schedules.
• Generate shipping documents including invoices and delivery orders.
• Request quotations from suppliers and process purchase orders.
• Maintain accurate inventory records and participate in stock-taking activities.
• Collaborate with internal departments to ensure smooth daily operations.

Skills

Reading drawings

Parts identification

Customer service

Organizational skills

MS Office proficiency

Communication skills

Independent working

Education

Diploma in Mechanical or Electrical Engineering

Tools

MS Office suite

Job description

Job Summary:

We areseekinga dedicated and detail-orientedPartsOfficer to join ourService & Partsteam.This role is pivotal in ensuring theaccurateidentification andtimelydelivery ofcomponents. The successful candidate will interpret technical drawings, manage customer inquiries, and coordinate with internal departments tofacilitateseamless operations.

Key Responsibilities:

• Interpret mechanical and electrical technical drawings and parts lists to accuratelyidentifyrequired components for machine repairs and maintenance.

• Respond to customer inquiries via phone and emailregardingspare parts availability, specifications, and pricing.

• Prepare and issue quotations based on customer requirements and technical documentation.

• Process customer orders, ensuring accuracy in part numbers and quantities.

• Coordinate with the warehouse team to arrangetimelyshipments andmonitordelivery schedules.

• Generate necessary shipping documents, including invoices, delivery orders, and case markings.

• Request quotations from suppliers and process purchase orders.

• Maintainaccuraterecords of inventory levels andparticipatein periodic stock-taking activities.

• Collaborate with internal departments to ensure seamless daily operations and customer satisfaction.

• Perform administrative duties andassistin other tasks as assigned by the supervisor.

Requirements:

• MinimumDiploma in Mechanical or Electrical Engineering or a related field.

• Proven experience in reading and interpreting technical drawings and parts lists.

• Preferably with relevant experience in a Parts Centre or similar environment.

• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.

• Strong organizational skills with the ability to manage multiple tasks simultaneously.

• Excellent communication and interpersonal skills to effectively interact with customers and team members.

• Self-motivated witha strong senseof initiative and the ability to work independently.