Part-Time Sales Pro & Brand Ambassador

Clarksoutlet; Singapore; On-site; SGD 17,000 - 22,000; Part time

Job summary

Clarksoutlet in Singapore is seeking a Part Time Sales Associate at IMM Mall to deliver attentive service and drive sales in a fast-paced retail environment.

You will demonstrate products, assist customers, handle promotions, and maintain store standards. Fluency in English is required, Mandarin a plus.

This role emphasizes teamwork, stock checks, and accurate POS data, with a focus on customer satisfaction and brand representation.

Qualifications

• Excellent English communication and customer service skills.
• Ability to meet personal sales targets.
• Basic knowledge of retail operations and merchandising.
• Willingness to learn and adapt in a dynamic store environment.

Responsibilities

• Demonstrate and explain products to persuade customers.
• Identify interested customers and provide product information.
• Communicate promotions and incentives to customers.
• Deliver sell-through to meet personal sales targets.
• Upsell and cross-sell when opportunities arise.
• Record sales accurately in POS system.
• Replenish shelves and follow visual merchandising guidelines.
• Keep area tidy and return items to correct locations.
• Provide excellent service to customers and vendors.
• Conduct periodic stock checks and counts as instructed.
• Maintain punctuality and grooming standards.
• Ensure store security and report breaches where necessary.
• Address customer feedback/complaints and escalate as needed.

Skills

Customer service

Sales

English Fluency

Mandarin (plus)

Tools

POS system

Microsoft Excel

Job description

Job description:

RESPONSIBILITIES:

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Execute visual merchandising guidelines
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and escalate, where necessary

RESULTS:

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individual sales target and personal development objectives
• Swift response to customers’ needs
• Highly motivated, professional and effective team member
• Excellent customer service management

Essential Knowledge:

• Fluent in English, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Footwear Industry
• Basic visual merchandising
• Housekeeping

Technical Skills:

• Basic knowledge in Microsoft Office Suite – Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Good communication skills
• Ability to escalate issues, where necessary
• Self-disciplined