Part-Time Retail Sales Pro — Novena Square

Clarks group; Singapore; On-site; SGD 17,000 - 22,000; Part time

Job summary

Clarks group is hiring a Part Time Sales Associate for the Novena Square Velocity store in Singapore. You will demonstrate products, engage customers, and help achieve personal sales targets while upholding store standards.

Strong English is essential; Mandarin is a plus. The role includes POS transactions, stock checks, and maintaining visual merchandising in a fast-paced retail setting.

Qualifications

• Excellent customer service and communication skills.
• Able to meet personal sales targets.
• Able to multi-task in a retail environment.

Responsibilities

• Demonstrate and explain products to persuade customers to purchase.
• Identify interested customers and provide brand information.
• Deliver sell-through to meet personal sales targets.
• Perform up-sell and cross-sell when opportunities arise.
• Ensure records of sale via the POS system.
• Replenish shelves and maintain visual merchandising guidelines.
• Provide excellent service to customers and vendors.
• Attend to customer feedback and escalate where necessary.

Skills

Customer service

Sales

Communication

Upselling

Teamwork

Tools

POS system

MS Office

Job description

Job description:

RESPONSIBILITIES:

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Execute visual merchandising guidelines
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and escalate, where necessary

RESULTS:

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individual sales target and personal development objectives
• Swift response to customers’ needs
• Highly motivated, professional and effective team member
• Excellent customer service management

Essential Knowledge:

• Fluent in English, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Footwear Industry
• Basic visual merchandising
• Housekeeping

Technical Skills:

• Basic knowledge in Microsoft Office Suite – Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Good communication skills
• Ability to escalate issues, where necessary
• Self-disciplined