Part Time Sales Advisor (VivoCity)

H&M Hennes & Mauritz Pte Ltd; Singapore; On-site; SGD 17,000 - 22,000; Part time

Benefits offered by this job

Staff discount 25%

HIP program

Uniform allowance

Development opportunities

Job summary

H&M Hennes & Mauritz Pte Ltd in Singapore is seeking a friendly Sales Advisor to greet customers and provide warm, proactive service across the store. You’ll assist at the cash desk, fitting rooms, and shop floor, while helping process deliveries and merchandise the latest garments.

Prior experience isn’t mandatory; a passion for fashion and strong communication will help you thrive. This is a part-time role with global development opportunities and staff discounts.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive and supportive of others

Responsibilities

• Greet customers and embody the heart of our brand with warmth and enthusiasm
• Provide high-level service from conversations to assistance at cash desk, fitting rooms, and shop floor
• Process deliveries, replenish stock and merchandising of latest garments
• Create welcoming experiences and guide customers through their journey
• Collaborate with team to uplift and inspire shoppers

Skills

Customer service

Communication

Teamwork

Job description

Job Description

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive and supportive of others

Additional Information

This is apart-time position.

Benefits:

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this, store based colleagues also receive:

• Uniform Allowance
• Development Opportunities

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.