Part-Time Peak Shift Retail Assistant - Changi Airport

Lotte Duty Free Singapore; Singapore; On-site; SGD 23,000 - 29,000; Full time

Benefits offered by this job

Peak Shift Commitment Bonus

Transport provided after shift

Work in airport environment

Job summary

Lotte Duty Free Singapore is seeking a customer service oriented retail associate to deliver world-class service at our airport store. You will handle transactions, assist customers, and uphold brand standards in a fast-paced environment.

Responsibilities include ensuring accurate cash handling, maintaining stock and store cleanliness, and promoting product knowledge to boost sales while adhering to regulatory requirements.

Qualifications

• Must possess strong customer service skills
• Service-oriented with strong interpersonal skills
• A good team player, mature and self-driven

Responsibilities

• Process all sales transactions using POS system
• Handle cash, credit and other forms of payment accurately
• Maintain adequate stock levels and housekeeping
• Provide world-class service and upsell through product knowledge
• Uphold brand image and act as front-line ambassador
• Adhere to duty-free regulations and age restrictions
• Ad-hoc duties as assigned

Skills

Customer service

Interpersonal skills

Team player

Job description

• Process all sales transactions and handle cash, credit and all other forms of payments accurately and efficiently using POS (Point-Of-Sales) System
• Responsible for cash collections, withdrawals and reconciliation of all transactions at the end of each shift
• Maintain adequate stock levels of inventory such as receipt rolls and STEB bags
• Perform daily housekeeping duties to maintain cleanliness and safety of work environment
• Stay informed and adhere to duty-free allowances, age restrictions, and other relevant regulations
• Providing world-class service excellence and customer experience at all times drives sales through the engagement of customers, suggestive selling, and sharing product knowledge.
• Be the company's front-line ambassador to uphold company's branding and image
• Any other ad-hoc duties as assigned

Requirements

• Must be 21 years old & above due to sale and supply of tobacco products
• Must be able to work 3-5 days per week including weekends & Public Holidays
• Must be able to commit for at least 3 months
• Strong customer service skills
• Service-oriented with strong interpersonal skills
• A good team player, mature and self-driven

Benefits

• Peak Shift Commitment Bonus (T&C applies)
• Transport provided after shift
• Work in airport environment