Part-Time English Customer Support Specialist

The Elitejob; Singapore; On-site; SGD 21,000 - 30,000; Part time

Benefits offered by this job

Flexible Hours

Competitive Compensation

Supportive Environment

Professional Growth

Job summary

The Elite Job is seeking a Part-time English Customer Support representative to join our team. You will assist English-speaking customers across channels and help uphold our reputation for excellent service. The ideal candidate is fluent in English, enjoys helping others, and can communicate clearly.

This role offers flexible hours and a supportive environment within a dynamic, growth-oriented company. You will be integral to our customer support team, ensuring timely responses, accurate product

Qualifications

• Fluent English, both spoken and written.
• Customer-centric approach with a strong service mindset.
• Excellent verbal and written communication.
• Able to identify problems and provide effective solutions.
• Proficiency with various software and communication tools.
• Willingness to learn and adapt in a fast-paced environment.
• Team-oriented with a collaborative mindset.

Responsibilities

• Provide timely support to our English-speaking customers via email, chat, and phone.
• Identify and resolve customer issues to ensure satisfaction and retention.
• Develop knowledge of our products and services to assist customers accurately.
• Maintain detailed records of customer interactions and transactions.
• Gather customer feedback to help improve our products and services.

Skills

Fluent English

Customer-Centric

Communication Skills

Problem-Solving

Tech-Savvy

Adaptability

Team Player

Job description

The Elite Job is seeking a Part-time English Customer Support representative to join our team. You will assist English-speaking customers across channels and help uphold our reputation for excellent service. The ideal candidate is fluent in English, enjoys helping others, and can communicate clearly.

This role offers flexible hours and a supportive environment within a dynamic, growth-oriented company. You will be integral to our customer support team, ensuring timely responses, accurate product