Overseas Operations Specialist

TENCENT CLOUD INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 90,000 - 170,000; Full time

Job summary

Tencent Cloud International PTE. LTD. in Singapore is hiring for an Operations Lead to steer the Southeast Asia strategy for our AI Agent product.

You will define market focus, user segmentation, growth channels, localization directions, and operating cadence across SEA markets. You will acquire seed users, execute localized campaigns across content, communities, and influencers, and translate deep market insights into actionable use cases and templates for SEA users, closing the feedback loop

Qualifications

• 5+ years of experience in user operations, content operations, community operations, or growth operations.
• Hands-on experience in SEA markets with content, communities, and influencer campaigns.
• Familiar with AI products, productivity tools, SaaS, or cross-border ecommerce tools.
• Strong data-driven mindset for activation, retention, and usage optimization.
• Excellent written and spoken English; Mandarin proficiency for China collaboration.

Responsibilities

• Own the operations strategy for the AI Agent product in Southeast Asia, including market prioritization, user segmentation, growth channels, localization direction, and operating cadence.
• Acquire seed users in target markets and run localized operations across channels including content, communities, and influencers.
• Develop localized use cases and templates for SEA users and close the product feedback loop with China headquarters.

Skills

User operations

Content operations

Community operations

Growth operations

SaaS familiarity

AI tools knowledge

Data-driven thinking

English proficiency

Mandarin

Job description

Job Description

• 1.Own the operations strategy for the AI Agent product in Southeast Asia, including market prioritization, user segmentation, growth channels, localization direction, and operating cadence.


• 2.Acquire seed users in target markets and run localized operations across channels including but not limited to content, communities, and influencers, identifying and validating the growth motions that work best in each local market.


• 3.Through user research and market insight, develop a deep understanding of how knowledge workers and business users in Southeast Asia use AI tools; build localized use cases and templates for SEA users, and close the product feedback loop.

Job Requirements

• 5+ years of experience in user operations, content operations, community operations, or growth operations; hands-on experience in Southeast Asian markets is preferred.


• Hands-on experience in content, community, and influencer / KOL operations, with the ability to plan and execute campaigns independently.


• Familiar with AI products, productivity tools, SaaS, or cross-border ecommerce tools, with a strong understanding of user workflows.


• Strong user insight and data sensitivity, with the ability to optimize operations based on activation, retention, and other usage data.


• Excellent written and spoken English is required. Proficiency in Chinese Mandarin is required as approximately 50% of the role involves collaborating with China headquarters on business discussions, meetings, and documentation.

Preferred Qualifications

• Experience driving early user operations or cold-start growth in a new country or market.