Outlet Operations Manager - Service & Inventory Lead

Sin Swee Kee Chicken Rice Restaurant; Singapore; On-site; SGD 30,000 - 55,000; Full time

Job summary

Sin Swee Kee Chicken Rice Restaurant is seeking a hands-on supervisor to assist in daily outlet operations in Singapore. You will supervise service crew, guide shifts, handle customer enquiries and complaints professionally, and ensure food quality and service standards are maintained.

You will also prepare staff rosters, manage manpower, monitor attendance and performance, train new employees on SOPs, and assist in inventory, stock control, and daily sales closing when required, ensuring

Responsibilities

• Assist in daily outlet operations and ensure smooth workflow
• Supervise and guide service crew during shifts
• Handle customer enquiries and complaints professionally
• Ensure food quality and service standards are maintained
• Prepare staff roster and manage manpower arrangement
• Monitor staff attendance, punctuality, and performance
• Train new employees on SOP and service procedures
• Manage inventory, stock ordering, and stock control
• Ensure cleanliness, hygiene, and workplace safety compliance
• Handle cashiering and daily sales closing when required

Job description

Sin Swee Kee Chicken Rice Restaurant is seeking a hands-on supervisor to assist in daily outlet operations in Singapore. You will supervise service crew, guide shifts, handle customer enquiries and complaints professionally, and ensure food quality and service standards are maintained.

You will also prepare staff rosters, manage manpower, monitor attendance and performance, train new employees on SOPs, and assist in inventory, stock control, and daily sales closing when required, ensuring