Outlet Manager: Service Excellence & Food Safety

MANDATE OF MANPOWER PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

MANDATE OF MANPOWER PTE. LTD. is seeking a Kitchen Supervisor to oversee daily service, uphold high standards of food safety, hygiene and quality.

You will brief the team, manage inventory, coordinate with kitchen staff, handle guest requests, and ensure timely dish presentation while maintaining cleanliness and proper attire. Training and performance support will be provided to help the team excel.

Responsibilities

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests' special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Job description

MANDATE OF MANPOWER PTE. LTD. is seeking a Kitchen Supervisor to oversee daily service, uphold high standards of food safety, hygiene and quality.

You will brief the team, manage inventory, coordinate with kitchen staff, handle guest requests, and ensure timely dish presentation while maintaining cleanliness and proper attire. Training and performance support will be provided to help the team excel.