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Recruit Express Pte Ltd in Singapore is seeking a detail-oriented professional to manage end-to-end order-to-cash processes, including processing customer orders in SAP and providing sales support across designated countries.
You will coordinate shipping documents, handle customer inquiries and complaints, and collaborate with Trade Compliance, Finance, and Legal teams to ensure smooth credit and logistics operations. You may also assist with samples requests and cross-functional communication.
Job Responsibilities
Responsible for complete order to cash process.
Process customer orders using SAP system.
Provide sales support to designated countries.
Coordinate the preparation of shipping documentation to customers.
Attend to customer complaints.
Handle customer request for samples.
Work with Trade Compliance/Foreign Trade organizations to manage the Customer Profile(s)/End Use Certificate/Trade Restriction Covenant.
Interact with colleagues from Headquarters, Sales & Marketing, SCM, Accounts Receivables, Credit & Legal teams to follow up on credit and logistics matters.
Minimum Diploma/Degree in any discipline.
Experienced in SAP system and MS Office.
Preferably 3-5 years of experience in relevant area.