Optical Transmission Engineer — DWDM & Network Reliability Pro

MTS SYSTEMS ENGINEERING PTE. LTD.; Singapore; On-site; SGD 78,000 - 123,000; Full time

Job summary

MTS SYSTEMS ENGINEERING PTE. LTD. in Singapore seeks an Optical Transmission Network Engineer to own incident management, perform RCA, and coordinate cross-functional teams to restore services quickly.

You will manage vendor support, lead critical incident responses, monitor network health, and ensure adherence to ITIL-like processes while focusing on DWDM, SDH, MPLS-TP, and data center integration.

Qualifications

• Solid understanding of Transmission fundamentals: SDH, MPLS-TP, DWDM, MS-OTN.
• Proven troubleshooting experience with complex network problems.
• Experience with advanced technologies such as ASON, Raman, FIDS, C+L, Long haul, OXC, QKD is a plus.
• Knowledge of Data Center environment.
• Strong analytical and communication skills to isolate root causes and provide resolutions.

Responsibilities

• Own incident and problem management for DWDM network incidents; perform root cause analysis to resolve chronic issues and security threats.
• Collaborate with cross-functional infra teams to troubleshoot and isolate network root causes for rapid service restoration.
• Drive vendor management by coordinating with hardware/software support teams for issues, patches, and resolutions.
• Lead high-pressure critical incident response (P1/P2) with efficient troubleshooting, temporary workarounds, and final fixes to minimize business impact.
• Coordinate technical resolution via conference calls with support teams to accelerate problem identification.
• Communicate clearly and work independently on complex assignments with professional technical writing.
• Ensure strict adherence to customer policies, change management, SOPs, and security standards.
• Perform necessary configuration, commissioning, and optimization of transmission devices per customer requirements.
• Conduct proactive network analysis and health checks to identify capacity bottlenecks or performance degradation.
• Execute scheduled preventive maintenance and provide detailed reporting on network health and follow-up actions.
• Maintain professional customer relationships and provide proactive technical advice on infrastructure improvements and risks.
• Act as SME to guide TDs/teams on complex problem resolutions.
• Demonstrate the ability to work under high pressure to meet strict SLAs.

Skills

Transmission fundamentals

Troubleshooting

Advanced technologies

Data center

Soft skills

Education

Bachelor's degree in engineering

Job description

MTS SYSTEMS ENGINEERING PTE. LTD. in Singapore seeks an Optical Transmission Network Engineer to own incident management, perform RCA, and coordinate cross-functional teams to restore services quickly.

You will manage vendor support, lead critical incident responses, monitor network health, and ensure adherence to ITIL-like processes while focusing on DWDM, SDH, MPLS-TP, and data center integration.