Ops Tech & Process Automation Specialist

VITAL; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

VITAL, a department under the Ministry of Finance in Singapore, seeks an Ops Tech Specialist (COE) to lead technical solutions and support operational investigations, performance improvement, and business continuity planning.

You will drive process redesign initiatives, perform data analyses, and implement automation tools while collaborating with cross-agency teams to ensure resilient, data-driven operations across the public service.

Qualifications

• Strong analytical skills to collect, measure, organise and analyse data.
• Proficiency in Excel, VBA, Access, Power Query, UIPath.
• Knowledge of data visualization tools like Tableau, PowerBI.
• Project management and problem-solving skills.
• Verbal and written communication skills.
• Knowledge of programming languages like SQL, Python will be advantageous.

Responsibilities

• Drive and implement key initiatives for process redesign, improvements, standardisation and streamlining across WOG and inter-agency/VITAL.
• Facilitate end-to-end process walkthroughs, gap analysis, data analysis, process mapping and process documentation, using prevailing and emerging technologies, automation tools and solutioning.
• Generate data-driven insights from reports and stakeholder engagements, and recommend appropriate solutions for process improvements, through data analysis techniques and tools.
• Explore and adopt emerging analytical tools and deploy pilot testing.
• Handle any other ad-hoc projects or tasks assigned by supervisors.

Skills

Analytical thinking

Problem solving

Project management

Verbal communication

Written communication

Tools

Excel

VBA

Access

Power Query

UIPath

Tableau

PowerBI

SQL

Python

Job description

VITAL, a department under the Ministry of Finance in Singapore, seeks an Ops Tech Specialist (COE) to lead technical solutions and support operational investigations, performance improvement, and business continuity planning.

You will drive process redesign initiatives, perform data analyses, and implement automation tools while collaborating with cross-agency teams to ensure resilient, data-driven operations across the public service.