Operations Support Specialist - Service & Reporting

FedEx; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

FedEx Singapore is seeking an Operations Support Agent for Special Services to support service assurance, customer service, admin and reporting functions.

The role requires secondary education and at least two years of relevant experience, offering an opportunity to contribute to our global logistics network and ensure efficient operations across the Singapore region. You will coordinate across teams to maintain records and support performance reporting.

Qualifications

• Secondary education or equivalent required.
• Two years of relevant work experience.
• Based in Singapore or willing to relocate to Singapore.

Responsibilities

• Provide service assurance and customer service support.
• Assist admin and reporting tasks for operations.
• Coordinate with cross-functional teams to ensure smooth workflows.

Skills

Customer service

Operations support

Reporting

Service assurance

Admin & support

Education

Secondary education or equivalent

Job description

FedEx Singapore is seeking an Operations Support Agent for Special Services to support service assurance, customer service, admin and reporting functions.

The role requires secondary education and at least two years of relevant experience, offering an opportunity to contribute to our global logistics network and ensure efficient operations across the Singapore region. You will coordinate across teams to maintain records and support performance reporting.