Operations Support Engineer - CMS & Website Maintenance

FPT Asia Pacific Pte Ltd; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

FPT Asia Pacific Pte Ltd is seeking a hands-on Website Maintenance Engineer to support GovTech Optical CMS. The role includes content updates, implementing enhancements, and ensuring security compliance within government standards.

You will monitor performance, resolve incidents, participate in testing cycles, and assist with CMS upgrades while maintaining detailed records for reporting and governance requirements.

Qualifications

• Hands-on experience with GovTech Optical CMS or similar CMS

Responsibilities

• Perform day-to-day website maintenance, including content updates and minor enhancements.
• Implement approved system enhancements, including page templates, component updates and feature improvements.
• Administer and support website content changes on GovTech Optical CMS.
• Monitor website performance and support production issue resolution.
• Perform defect fixing, preventive maintenance and optimisation activities.
• Support SIT, UAT and post-deployment verification activities.
• Assist with CMS upgrades, patches and compatibility checks.
• Respond to and resolve incidents within agreed service levels.
• Work with the Project Manager to respond to security issues and ensure they are resolved within the compliance timeframes.
• Ensure compliance with Government ICT security, Digital Service Standards (DSS), IM8 requirements, data protection and audit requirements.
• Maintain accurate records of work performed and support reporting requirements.
• Perform analysis, remediation, testing and closure of vulnerabilities identified through VAPT, security scans, audits and security advisories, and support verification of fixes within required timelines.

Job description

FPT Asia Pacific Pte Ltd is seeking a hands-on Website Maintenance Engineer to support GovTech Optical CMS. The role includes content updates, implementing enhancements, and ensuring security compliance within government standards.

You will monitor performance, resolve incidents, participate in testing cycles, and assist with CMS upgrades while maintaining detailed records for reporting and governance requirements.