OPERATIONS SUPERVISOR

CY GOURMET HOLDINGS PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

CY GOURMET HOLDINGS PTE. LTD. seeks an outlet operations supervisor in Singapore to oversee kitchen and equipment, ensure staff adherence to policies, and maintain hygiene standards across outlets.

You will plan rosters, assist in hiring, and support new outlet setups or closures, while aligning with the Code of Conduct and HR-driven training initiatives. The role requires coordinating with departments and management, fostering team spirit, and ensuring efficient, compliant daily operations

Qualifications

• Checking the kitchen and equipment to ensure outlet operations run efficiently.
• Ensure staffs follow policies & procedures and minimise food wastage.
• Ensure staff compliance with safety policies & procedures.
• Monitor outlets to maintain hygiene standards at all times.
• Plan and arrange duty rosters for outlet staff to ensure adequate manpower.
• Assist in hiring new outlet staff and handle candidate calls and onsite interviews.
• Assist in setting up new outlets or closing down outlets.
• Adhere to company policies and Code of Conduct.
• Interact professionally with departments, management and contractors.
• Monitor performance of team members, promote team spirit and effective two-way communication.
• Coordinate with HR to arrange training sessions and refresher courses.
• Provide supervision, guidance and leadership for teams to achieve sectoral goals.
• Other ad hoc duties.

Responsibilities

• Checking the kitchen and equipment to ensure outlet operations run efficiently.
• Make sure outlet staffs prepared food follow by policies & procedures, ensure minimise food wastage.
• Ensure staffs compliance to all safety policies & procedure.
• Monitored outlets neat & clean all the times, ensure all outlets maintaining hygiene standard.
• Plan and arrange duty roster for outlet staffs, make sure enough manpower to support operation.
• Assist in hiring new outlet staffs, handling the phone calls from candidates and process onsite interview.
• Assist in setting up new outlet or closing down outlets.
• Adhere to the company policies and procedures and comply with the Code of Conduct.
• Interact with department and team members, management, and contractors professionally and positively.
• Monitored performance of all team members, encourage good relationships, promote team spirit, and ensure effective two-way communications.
• In Coordination with HR department to arrange training sessions and refresher courses for outlet staffs.
• Provide supervision, guidance and leadership for teams to achieve sectoral goals.
• Other ad hoc duties.

Job description

1. Checking the kitchen and equipment, monitored and make sure outlet operations running efficiency
2. Make sure outlet staffs prepared food follow by policies & procedures, ensure minimise food wastage
3. Ensure staffs compliance to all safety policies & procedure
4. Monitored outlets neat & clean all the times, ensure all outlets maintaining hygiene standard
5. Plan and arrange duty roster for outlet staffs, make sure enough manpower to support operation
6. Assist in hiring new outlet staffs, handling the phone calls from candidates and process onsite interview
7. Assist in setting up new outlet or closing down outlets
8. Adhere to the company policies and procedures and comply with the Code of Conduct
9. Interact with department and team members, management, and contractors professionally and positively
10. Monitored performance of all team members, encourage good relationships, promote team spirit, and ensure effective two-way communications
11. In Coordination with HR department to arrange training sessions and refresher courses for outlet staffs
12. Provide supervision, guidance and leadership for teams to achieve sectoral goals
13. Other ad hoc duties