Operations Supervisor

SSR TRADINGS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SSR TRADINGS PTE. LTD. in Singapore is seeking an Operation Process Analyst to scrutinize and optimize our operational workflows and systems.

You will work with cross-functional teams to identify bottlenecks, implement improvements, and drive efficiency across the business. The role requires strong analytical and problem-solving skills, attention to detail, and the ability to design KPI dashboards and SOPs to support new and existing processes.

Qualifications

• 2–5 years of relevant experience in process analysis, operations, or business improvement roles.
• Strong analytical and problem-solving skills.
• Detail-oriented mindset with keen attention to processes.

Responsibilities

• Analyze existing operational workflows, processes, and systems
• Identify inefficiencies, bottlenecks, and areas for cost reduction or productivity improvement
• Design and implement process enhancements to support business objectives
• Collaborate with operations, IT, and other departments to ensure smooth execution of improvements
• Develop KPIs and dashboards to monitor performance
• Prepare reports, SOPs, and documentation for new and existing processes
• Support change management efforts and conduct training as needed

Skills

Analytical thinking

Problem solving

Cross-functional collaboration

Process improvement

Job description

We are seeking a detail-oriented and analyticalOperation Process Analystto evaluate, improve, and optimize our business operations. The successful candidate will work closely with cross-functional teams to identify inefficiencies, implement process improvements, and drive operational excellence.

Key Responsibilities:

• Analyze existing operational workflows, processes, and systems
• Identify inefficiencies, bottlenecks, and areas for cost reduction or productivity improvement
• Design and implement process enhancements to support business objectives
• Collaborate with operations, IT, and other departments to ensure smooth execution of improvements
• Develop key performance indicators (KPIs) and dashboards to monitor performance
• Prepare reports, SOPs, and documentation for new and existing processes
• Support change management efforts and conduct training as needed
• 2-5 years of relevant experience in process analysis, operations, or business improvement roles
• Strong analytical and problem-solving skills